Is Win Windsor safe?
The Win Windsor welcome bonus is certainly eye-catching, as you play on a wheel of fortune to win it. But how valuable is it?
In this Win Windsor review, discover all you need to know about the terms of the offer, security, withdrawal times and more.
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Security at Win Windsor Casino
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The company behind this online casino is the well-known Jumpman Gaming. They have lots of casino and bingo sites, with the likes of Crush Wins, Spy Slots and All-Star Games offering casino products. All are legit sites and we found nothing to suggest they have been in trouble with any governing body.
In terms of bingo, you might be familiar with the likes of OK Bingo, Viking Bingo and Elf Bingo. These are also operated under Jumpman Gaming. This shows they are a serious company with a solid portfolio.
We can see a good section on responsible gambling on the Win Windsor site, where they cover important issues such as deposit limits, getting help and self-exclusion.
With SSL encryption and a solid privacy policy, this is a professional setup.
Licence
The presence of a licence from the trustworthy United Kingdom Gambling Commission (UKGC) means that players from the UK can join up here with confidence.
It also shows that Win Windsor has undergone a thorough process to ensure it meets high standards. Furthermore, it can maintain these standards. This is a huge mark of trust.
Residents of other countries can play under their Alderney licence. Although, there is a fairly long list of restricted countries.
Responsible Gambling
The responsible gaming section is easy to find at the bottom of the home page, and it is also mentioned in the terms & conditions.
The key features include the chance to set deposit limits:
- Daily
- Weekly
- Monthly
As well as being able to take a break or exclude via the self-exclusion options. Their tools are easy as you just need to contact the operator by email.
Having said that, some other casinos make it even easier by giving you on-screen options for deposit limits. Furthermore, the best online casinos also provide loss limits, or stake limits too.
Overall, we’re satisfied with the responsible gambling options at Win Windsor, but they could be improved.
Win Windsor Bonuses
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The welcome bonus on offer at Win Windsor is different from what we have seen at most online casinos. This is because you need to spin a wheel to see exactly what you earn.
The possibilities range from nothing at all to a massive 1000% bonus, so you could end up very happy or a little bit disappointed.
It is worth bearing in mind that you can claim this bonus from just £10 on your initial deposit, with a maximum of £1,000 possible. This is potentially bigger than the majority of the best casino bonuses on the market.
However, the most that you can withdraw in cash winnings is the total of your lifetime deposits made at the time (up to £250). A higher limit in this respect would have been better.
using one of the links on our page
via any method
to reveal your prize
with 65x wagering
While big bonuses are available, the terms & conditions restrict the value of the offer as they make it difficult for you to withdraw high cash winnings.
You will understand that 65x wagering requirements are on the high side, with many casinos imposing lower limits of 50x or less.
The fact that your maximum winnings are restricted to the number of your lifetime deposits is another area that lowers your chances of taking home a win.
While the promotion is attention-grabbing and adds some fun, it isn’t as generous as it first appears to be. You are unlikely to withdraw a huge amount of free money. So, just bear this is mind.
Other Promotions
*screenshot of promotions at time of writing
The promotions page on Win Windsor is packed with offers, such as cash giveaways, free spins and cash drops.
These deals typically follow the same process we have seen on the welcome bonus. The wheel of fortune points to your exact bonus and then fairly restrictive terms that make it difficult to claim big cash winnings.
In saying that, the promotions can be exciting. We came across the chance to win a car with one particular offer on-site.
While the terms might be a bit tougher than other online casinos, the actual offers are some of the best casino bonuses we’ve seen.
VIP
There is no loyalty or VIP scheme listed on this casino’s site. However, you could look upon the challenge of collecting trophies as a way of earning rewards by playing regularly.
At the time of writing, a £10 Amazon voucher is given to every player who collects 200 trophies. While it’s not a loyalty reward, it is an interesting type of promotion.
We’ll keep this page updated if anything changes in regards to a VIP program.
Over 1000 Games at Win Windsor
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The number of games on Win Windsor stands up well to the rest of the UK market, due to them using so many providers. This is great, especially as we would consider them a new online casino. Many of those can’t provide such a vast range of games.
As you would expect, there are more slots than anything else on here, but there are enough table games to keep most fans happy.
You shouldn’t have much trouble finding games that interest you, since the use of tabs such as Newest, Hot Slots and My Faves let you narrow down the selection instantly.
Bingo is also heavily featured giving players the chance to play in a number of rooms.
Having said that, the lack of filters means that you can’t search by feature or number of pay lines, which is something that a lot of other casinos offer.
There isn’t much to complain about here, although some exclusive games and the option for demo play would be nice. If you are just looking to play some games, you should be happy with what you find here.
Software at Win Windsor
Their use of top games developers means that you can play some of the best online games in the industry. The following are some of the main providers that are included:
- Blueprint
- NetEnt
- Eyecon
- Merkur Gaming
- Big Time Gaming
- Pragmatic Play
- Playtech
- Yggdrasil
- Iron Dog Studios
- Playson
Bearing this in mind, it is easy to see why the collection of games is one of their strong points. Plenty of Megaways, jackpot slots and Slingo games are all available on Win Windsor.
Overall, there is a great range of games and something for every type of player.
Win Windsor Live Casino
You can choose from a limited selection of around ten live table games in this casino, with blackjack and roulette the only options.
They are all fairly straightforward versions of Pragmatic Play that are aimed at the English-speaking market. Our favourite live casinos in the UK have more than one provider which gives players more choice. So, this is slightly disappointing.
While these are all good games, it would be good to see Win Windsor add more live options to help them compete with more-established casinos in this area.
Payment Options at Win Windsor
| Payment Method | Minimum Deposit/Withdrawal | Withdrawal Times |
|---|---|---|
 | £10/£10 | Up to 3 working days |
 | £10/£10 | Up to 3 working days |
 | £10/£10 | Up to 3 working days |
Adding funds should be a simple enough process for the majority of players. They accept a few of the most commonly-requested payment methods such as Visa, MasterCard and Paysafe cards.
You can also load funds through PayPal or Pay by mobile.
All of these methods are trustworthy, but the mobile option is perhaps the most attractive for players who are looking for a simple, speedy process that suits their lifestyle needs.
The pending time of 72 hours for processing withdrawals is quite long, although they tend to go through quite quickly after this.
There is a set £2.50 set fee for all withdrawals Win Windsor casino. This is disappointing to see as most online casinos offer free withdrawals. £2.50 isn’t a huge amount but it is annoying being charged to withdraw your cash.
Overall, this is an area that we think Win Windsor could improve.
Win Windsor Mobile App
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This casino doesn’t particularly advertise its mobile option, and there are no mobile apps for you to download.
However, when we checked the site on a mobile browser, we found that the site is easy to use and very similar to the desktop version. The same number of games are available which is great.
In terms of security, additional log-in steps are available. We always recommend taking advantage of these as they help keep your details safe.
We’re pleased with the design of the mobile site and can say it is a good experience.
Customer Support
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With no live chat, your only option for getting in touch with the support team is via email.
We sent an email to test it out and were replied to within 24 hours, which is good but not ideal for a simple question.
Having said that, we did find the FAQ section helpful for most queries we could think of. But, when it was an account specific question we did have to wait.
This is an area where they are seriously lagging behind other casinos and is probably the site’s biggest drawback.
User-Experience
You will find a simple, smooth gaming site that is easy to use. We would have liked to see some filters on the game selection and a live chat option is definitely needed.
Despite these complaints, we would expect most players to have a trouble-free experience.
Top Five Tips
Improvements
It is clear that Win Windsor has a lot going for it, but there are also some areas for improvement that we hope they address before too long.
The lack of live chat or phone support is a major problem, as waiting a couple of days for an email response is unacceptable.
We would also like to see more payment methods added, although this isn’t such a major concern. The standard withdrawal fee is something we’d like to see removed too.
In terms of games, a bigger live casino suite would be good to see as it’s very limited.
Conclusion
We like the safety and security offered by the Win Windsor casino, as we felt comfortable here right away.
If you are the type of person who is happy sorting out any issues on your own through investigating, or are patient enough to wait for an email reply, this is a solid gaming site you should enjoy using.
FAQs
Is Win Windsor legit?
Yes, their United Kingdom Gambling Commission licence is confirmation that this is a legal, authorised casino that players can sign up to with no fears.
Does Win Windsor have a table games section?
Yes, although it is quite small at the moment and they only have a few live dealer titles on it. Their main focus is clearly on slots, though, where there is a much bigger selection.
Is the Win Windsor welcome offer safe?
Yes. Players have the chance to win up to a 1000% deposit match up to £1000. The welcome offer is safe, but it might not be quite as generous as it first seems.
Can I play bingo games on Win Windsor?
Yes, there is a tab featuring bingo games too. Rooms such as Zoom Room, Friday Fun and Beachball Blast give you different ways of playing this classic game with different amounts up for grabs in prize money.