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Regal Wins Review

Last updated on: July 15, 2022
Super fast withdrawals
Exclusive welcome offer
Loyalty points scheme
Bonuses
4.5
Overall Bonuses Rating

100% bonus up to £300 plus 50 free spins is at the top end of the promotions we review. We also think the terms are reasonable so overall, it’s an excellent welcome bonus.

Welcome Bonus
100% up to £300 + 50 Free Spins
Other Promotions
Yes, good ongoing offers for existing players.
VIP
Loyalty point scheme in which points = cash
Key Requirements

1st dep. of £20-£300, max bonus £300 on selected slots; 50x wagering on the sum of deposit & bonus applies. Max convertible 5x bonus amount received. Free Spins: Use code: REGAL when depositing in the cashier. 5 Batches of 10 FS Daily. Winnings capped at £10 per batch. T&C’s Apply. 18+ #ad


Payment Methods
4
Deposits and Withdrawals Rating

A small range covering MasterCard and Visa debit cards, the prepaid Paysafe card and PayPal. Most of their withdrawals are instant which sets them above other sites.

Deposits
Min: £20
Min: £20
Min: £20
Withdrawals
Min: £5
Min: £5
Games & Providers
4
Games & Providers Rating

A vast selection with over 800 slots from top providers such as NetEnt, Play’N Go and IGT. The table games collection is smaller but there is a varied list of live dealer titles.

Games Types
Slots Slots 800+
Live Casino Live Casino 45+
Blackjack Blackjack 20+
Roulette Roulette 20+
Software Providers
Security
4.5
Security Rating

Regal Wins operates under UK Gambling Commission and Alderney Gambling Control Commission licenses making it secure. This is an SSL secured site too.

Licence
Encryption
Player Protection
Support
4.5
Customer Support Rating

A good FAQ section answers many important questions. Live chat, email and phone support give other methods of getting in touch

Live Chat
7am - 10.30pm daily
Phone Number
Email
Design
4
Website Design Rating

A simple layout where the focus is on the games. The site runs smoothly and we experienced no problems with the games.

Offer
£300 BONUS
100% up to £300 + 50 Free Spins
1st dep. of £20-£300, max bonus £300 on selected slots | 50x wagering on the sum of deposit & bonus applies | Max convertible 5x bonus amount received | Free Spins: Use code: REGAL when depositing in the cashier | 5 Batches of 10 FS Daily | Winnings capped at £10 per batch | Full T&Cs Apply. | 18+ #ad
5
Regal Wins states that 80% of withdrawals will be with customers within 10 minutes. This is up there with only a handful of online casinos that can process withdrawals in such time, and great to see.

Is Regal Wins safe?

Regal Wins promotes a generous welcome package including a 100% deposit match and free spins. But is the offer fair?

In this Regal Wins review, our expert digs into the details of the terms as well as examine the 800+ games on offer, security and more. Scroll on for full details.

Company Overview
regal wins casino review overview
Safety rating⭐⭐⭐⭐⭐
OwnerDaub Alderney Limited
AddressInchalla, Le Val, Alderney, Channel Islands GY9 3UL
Live chat?Yes
Licensed in the UK?Yes
Test period8 hours

Regal Wins Security

Security Features at Regal Wins
regal wins casino review security and safety
Is Regal Wins safe?Yes
LicenceUK and Aldreney
SSLYes, 128-bit
Founded2017
Player protection levelMedium
Problems withdrawing?No
Fines?Yes
Ever blacklisted?No
Responsible gamblingGood range of tools
eCOGRA member?No

This site is owned by Daub Alderney, who is best known for bingo sites such as Kitty Bingo and Lucky Pants Bingo. This is one of a few casinos they operate, with King Jack Casino another you might have seen.

The site is secure thanks to the use of secure 128-bit SSL encryption. This helps scramble your data making it hard for your personal information to fall into the wrong hands.

We like to see certificates for external companies such as eCOGRA as these provide additional security. While it’s disappointing not to see, it doesn’t indicate that the site isn’t safe, it’s just an added extra.

Overall, we are confident in saying that Regal Wins is a legit online casino.

SSL Encryptions

You can identify a site that makes use of these by looking for the ‘s’ after the HTTP in the URL. You may also notice as padlock symbol in the URL.

Licence

British players will feel comfortable seeing that this casino has a licence from the highly-respected United Kingdom Gambling Commission (UKGC).

For players in other parts of the world, their Alderney license gives a decent level of protection. Yet, the fact that they have no other licenses means that the site is only available in a limited number of countries.

In saying that, the UK licence is our main focus, and it is difficult to obtain. It also provides certain guarantees and you can be sure you’re on a safe site.

Fines

Daub Alderney has had some issues with the UK Gambling Commission in terms of fines for their approach to responsible gambling in the past. For example, they received a £7.1 million fine in 2018 and a further £5.8 million sanction in 2021 for not spotting players with problem gambling habits.

Strict UKGC

The UKGC are strict with their rules so it’s good to see that casinos are fined when they fail to meet high standards. Having been fined twice we expect Regal Wins to make improvements in this area.

Responsible Gambling

Options for staying safe while playing include:

  • Net deposit loss limit
  • Taking a break

The details of their responsible gambling policy are in the terms & conditions, which means that it doesn’t stand out as much as it does on some rival sites.

A clearer section on this subject would be better, especially considering the issues that this brand has had in the past.

Reasons to Trust Regal Wins
Operates under a UK licence
SSL encryption used on site
Safe banking methods offered
Only professional games providers are used
Responsible gambling tools

Regal Wins Bonuses

Regal Wins Welcome Offer
regal wins casino review bonus and welcome offer
Offer typeDeposit boost with free spins
Amount100% up to £300 plus 50 free spins
Min Deposit£20
PayPal accepted?Yes
Bonus codeREGAL
Wagering 50x deposit + bonus amount
Time frameBonus expires after seven days / Free spins after 24 hours
Payments acceptedAll major banks (Visa & Mastercard), PayPal and Paysafecard
Maximum bonus win5x bonus received
Maximum free spins win£50 (£10 per batch)

Regal Wins 100% up to £300 + 50 Free Spins Welcome Bonus

regal-wins-weclome-offer-screenshot

The welcome bonus at Regal Wins gives you a good start, with the addition of free spins helping to make it stand out from some other offers around just now.

A mixture of bonus cash and free spins means that this is a way of sampling the site, although the free spins are only for Starburst and the bonus cash playthrough requirements limit you to a few games in the site’s match collection.

The minimum and maximum amounts seem fair and it is the kind of bonus that lets you start playing fairly easily with something extra in your account. One area that could be improved is by adding more bonuses for the second and third deposits made, as some casinos currently offer.

1
regal wins casino review welcome offer register for an account
Sign up

Using the code: REGAL

2
regal wins casino review welcome offer deposit
Deposit

via an eligible method

3
regal wins casino review welcome offer get bonus credited
Get Twice as much as you deposit

in bonus funds

4
regal wins casino review welcome offer free spins
Get 50 free spins

Awarded in batches of 10 over five days

5
regal wins casino review welcome offer wager bonus until complete
Wager your bonus

on selected games until complete

Key Bonus Terms

  1. Minimum deposit £20
  2. No Payment restrictions
  3. Wagering requirement 50x
  4. Bonus valid for seven days and free spins for 24 hours
  5. Game exclusions: Only available on listed games and free spins only on Starburst
  6. Other restrictions: Maximum winnings on bonus 5x bonus amount / Max £10 winnings with free spins.

At 50x, the wagering requirements are quite high and the list of eligible games is restrictive. In comparison with our top casino bonuses, the terms are not the best. We checked and at present, there are 16 options. In saying that, there are big-name titles there.

The maximum winnings are also limited to 5x the bonus amount. The free spins are for Starburst and are valued at 10p each, with a maximum of £10 in winnings possible.

This is a welcome bonus that looks attractive but that loses a bit of its shine once we start digging into the details. As a way of getting started with some extra games, it is fine, but if you are hoping to use the bonus to take out some big cash winnings you are going to find it extremely difficult to do this.

Eligible slots for wagering

Book or Ra, Fixies of the Forest, Lucky Lady’s Charm, Lone Star Jackpots, Eye of Horus, Safair Gold, Gonzo’s Quest, Mask of Fire, Buffalo Wild, Rainbow Riches, Wish Upon a Jackpot, Starburst, Fluffy Favourites, King Kong Cash, Book of Atem, Beat the Bobbies

Exisiting Player Promotions

Regal-wins-promotions-screenshot

There isn’t a huge list of other promotions, although they offer regular bonuses. They change often so it’s worth checking the promotions page.

At the time of writing, we can see cash giveaways and the chance to spin a bonus wheel. Bear in mind these are subject to change.

You’ll need to opt-in to promotions at Regal Wins in our experience, so if there is a promotion that you want to take part in be sure to do that first.

Opt-in

Promotions change often at Regal Wins so we recommend opting in to marketing communications to be kept up-to-date.

Loyalty Rewards at Regal Wins

The Regal Wins loyalty points scheme awards points for playing.

These points can then be redeemed into cash later on. A minimum of 1,000 points is needed to make a redemption and a 10x wagering requirement is added on to funds exchanged here. While we were surprised to see wagering on a loyalty reward, it is still appealing.

Points Exchange Rate

1,000 points = £1

It’s great to see such an open scheme as these are becoming very rare, especially in the UK market.

Over 800 Games To Choose From

Games at Regal Wins
regal wins casino review games library
Number of games800+
Top slotGonzo’s Quest Megaways
Daily jackpots40+
Live casino games45+
Best mobile gameFishin Frenzy: The Big Catch
Exclusive gamesYes, 4
Best roulette gamesFirst-person Lightning Roulette
Best blackjack gameLive Blackjack – Evolution
RTP range92.5%-98%
PlayHere

In terms of the number of games offered, Regal Wins compares well to the rest of the British casino market. Their slots selection is particularly extensive and gives you a wide number of ways of playing.

It is easy to find the titles that you might be interested in, thanks to the tabs and filters that are featured on the menus. For example, the slots category has sections like New Releases, Trending, Progressive Jackpots and Exclusive.

The filters then allow you to search by the number of pay lines or by looking for features such as bonus rounds, tumbling reels or free spins.

The list of exclusive games isn’t very big but it is still good to see a few titles that we haven’t seen anywhere else other than on their sister sites like Kitty Bingo. The exclusive games are:

  • Retropia
  • Pirates Free Spins Edition
  • Buffalo Wild Freespins Edition
  • Chilli Con Cash

Overall, we can’t find much to complain about on this site. The chance to play demos of some of the games would have been nice but apart from that, the games selection is one of their strongest points.

Games suite

While 800 is the biggest collection we’ve come across the variety of game type is exceptional.

Software at Regal Wins

Play games from some of the top names in the industry here, with the following some of the renowned software developers featured.

  • NetEnt
  • Play N´GO
  • IGT
  • WMS
  • Novomatic
  • Blueprint
  • Barcrest
  • Lightning Box
  • Eyecon
  • Realistic Games

This ensures that you can choose from a broad collection of games with highly varied themes and mechanics. They have a lot of Megaways slots and games with jackpots, for example. You are sure to find many of your favourite games on here once you start looking.

Game Limits

Game Limits
regal wins casino review game limits
Slots min bet£0.10
Slots max bet£200
Blackjack min bet£1
Blackjack max bet£20,000
Roulette min bet£1
Roulette max bet£5,000
Baccarat min bet£1
Baccarat max bet£5,000
Poker min bet£0.50
Poker max bet£5,000

The game limits at Regal Wins are in-line with the industry and were as expected. Some bigger sites do have higher upper limits on games such as blackjack, but the limits available are more than reasonable.

Regal Wins Live Casino

The live casino offering from this brand features almost 50 tables that are mainly from the highly-rated Evolution but include a few titles from Authentic. In general the best live casino sites host more than one provider so this is good to see.

All of the games are aimed at the English-speaking market, with none of the foreign language versions seen on some other casinos.

It is an attractive and varied selection that focuses mainly on classic casino games such as blackjack and roulette, but also has interesting titles like Crazy Time and Live Mega Ball to add more variety.

Regal-wins-livecasino1-screenshot

Top live casino tables

regal-wins-livecasino2-screenshot

Some of the blackjack tables on offer

Betway_casino_lightning_roulette

Lightning Roulette

Payment Methods at Regal Wins

The small selection of payment methods here means that it shouldn’t take you too long to find one that suits you. Debit cards, a prepaid card and PayPal are the options that are available on Regal Wins.

All of them are popular methods with British players, with similar limits and the fact that fast withdrawals are available on most of them meaning that there isn’t a lot of difference.

The ease of use means that debit cards from Visa and MasterCard are more convenient for a lot of UK users, although it is noted on the site that not all cards of this type are available for fast withdrawals.

Regal Wins minimum Deposit and Withdrawal Times
Payment MethodMin Deposit/WithdrawalWithdrawal Times
Visa£20/£5Within 10 minutes
PayPal£20/£5Within 10 minutes
paysafecard£20/N/AN/A

The stated withdrawal times on the site are excellent. Regal Wins beat the majority of our list of recommended casino sites, with 80% of withdrawals arriving at the customer in less than ten minutes. However, the fact that withdrawals are said to be credited immediately “upon arrival” does leave some scope for the company to take longer to process withdrawals at times.

With no fees and fast withdrawal times, the banking methods that are offered are all acceptable. Yet, it would be good to see more options such as some of the popular e-wallets accepted by other gambling sites in the UK.

Closed-loop

For security reasons, you will need to withdraw to the same method or card you used to deposit. If you use paysafecard you will be asked to withdraw via bank transfer which can take up to 3 working days.

Regal Wins Mobile

Regal Wins Mobile Casino
regal wins casino review app and mobile site
Safety rating⭐⭐⭐⭐⭐
iOS app?No
Android app?No
Mobile web?Yes
Browser accessAll major browsers and devices
Live casino?Yes
Usability?Excellent
ExtraFace ID and fingerprint log in available

With no mobile app for you to download, all you have to do is enter the site on a mobile browser. The mobile experience is similar to what you experience on a desktop device, with a similar-looking collection of games and an interface that is easy to use.

The mobile site performs well, and we liked the additional security steps taken. You can log in using your Face ID or your fingerprint depending on what device you use. We strongly suggest you take advantage of these.

Overall, we’d prefer to see a dedicated app as its something that both established and new online casinos offer. In saying that, the mobile site is good.

Customer Support

Customer Support at Regal Wins
regal wins casino review customer service
Live chat7am – 10.30pm daily
Phone0800 031 4961
Email[email protected]
Response timesWithin 3 minutes for live chat, up to 48 hours for email
FAQsExcellent
LanguagesEnglish

The customer support team took a bit longer to respond than we had hoped for. The agent who came on the line seemed unsure at first when we asked about bonuses, but they gave us the right answers in the end.

As well as contacting via live chat we sent an email. We received a response around 30 hours later which is actually quite good as these can take up to 48 hours with other sites.

In our experience, the support is friendly and it was good to see them give the right answers too.

User-Experience

The Regal Wins site is simply set up and easy to use. The designers have done an especially good job in making it easy to filter all of the games to find whatever you are looking for. The only thing we struggled to find was the responsible gambling information.

Registration was straightforward and we found the bonus process to be easy to understand too. Overall it was a positive testing experience.

Top Five Tips

  1. When you sign up use the free spins first before they expire
  2. Try the exclusive games
  3. Check out the live dealer section
  4. Verify your account as soon as possible
  5. Check the ongoing promotions regularly

Improvements

The lack of many withdrawal methods is a downside of this site that they should consider fixing, as some people are likely to be put off by the relative lack of options.

Another area where it would be good to see some changes is in the visibility of the responsible gambling section, which feels rather hidden away just now. This is especially true given the fact that they have been fined for failings here in the past.

A 24/7 live chat is our preferred option for support. It caters for players who might like to play at obscure times of the evening. While the time period offered is reasonable, we’d rather it was available around the clock. It is something many sites already offer.

Finally, we would like to see a dedicated app. Although not a deal-breaker as the mobile website is good it would be nice to have.

Conclusion

There are some good reasons for playing on Regal Wins, with the full UK license and the extensive range of games among them.

The site isn’t perfect but if you are happy with one or more of their banking methods and actively seek out the responsible gambling information then it is worth giving a try.

Regal Wins is an exciting online casino with a generous welcome package. Its great security means it also gets gets the seal of approval from legit. Back to top

FAQs

Yes, this is a properly licensed casino that is operated by a well-known brand and can operate legally in the UK.

Yes, while the site is dominated by slots, there are traditional table games like roulette and blackjack. They are available in live dealer and computer-generated versions.

Yes, the New tab in the games section is where you will see all of the latest releases to be added to this casino. You will see mainly slots in this part of the site.

Yes, Regal Wins has a tab featuring different versions of Slingo, which is sort of like a cross between slots and bingo.