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Is Regal Wins safe?
Regal Wins promotes a generous welcome package including a 100% deposit match and free spins. But is the offer fair? In this Regal Wins review, our expert digs into the details of the terms as well as examine the 800+ games on offer, security and more. Scroll on for full details.
Company Overview
| Safety rating | ⭐⭐⭐⭐⭐ |
| Owner | Daub Alderney Limited |
| Address | Inchalla, Le Val, Alderney, Channel Islands GY9 3UL |
| Live chat? | Yes |
| Licensed in the UK? | Yes |
| Test period | 8 hours |
Pros of Regal Wins
Cons of Regal Wins
Regal Wins Security
Security Features at Regal Wins
| Is Regal Wins safe? | Yes |
| Licence | UK and Aldreney |
| SSL | Yes, 128-bit |
| Founded | 2017 |
| Player protection level | Medium |
| Problems withdrawing? | No |
| Fines? | Yes |
| Ever blacklisted? | No |
| Responsible gambling | Good range of tools |
| eCOGRA member? | No |
This site is owned by Daub Alderney, who is best known for bingo sites such as Kitty Bingo and Lucky Pants Bingo, and is part of Rank Interactive Gibraltar Ltd (RIGL), a company incorporated in Gibraltar. This is one of a few casinos they operate, with King Jack Casino another you might have seen.
The site is secure thanks to the use of secure 128-bit SSL encryption. This helps scramble your data making it hard for your personal information to fall into the wrong hands.
We like to see certificates for external companies such as eCOGRA as these provide additional security. While it’s disappointing not to see, it doesn’t indicate that the site isn’t safe, it’s just an added extra.
Overall, we are confident in saying that Regal Wins is a legit online casino.
Licence
British players will feel comfortable seeing that this casino has a licence from the highly-respected United Kingdom Gambling Commission (UKGC).
For players in other parts of the world, their Alderney license gives a decent level of protection. Yet, the fact that they have no other licenses means that the site is only available in a limited number of countries.
In saying that, the UK licence is our main focus, and it is difficult to obtain. It also provides certain guarantees and you can be sure you’re on a safe site.
Fines
Daub Alderney has had some issues with the UK Gambling Commission in terms of fines for their approach to responsible gambling in the past. For example, they received a £7.1 million fine in 2018 and a further £5.8 million sanction in 2021 for not spotting players with problem gambling habits.
Responsible Gambling
Options for staying safe while playing include:
- Net deposit loss limit
- Taking a break
The details of their responsible gambling policy are in the terms & conditions, which means that it doesn’t stand out as much as it does on some rival sites.
A clearer section on this subject would be better, especially considering the issues that this brand has had in the past.
Reasons to Trust Regal Wins
- Operates under a UK licence
- SSL encryption used on site
- Safe banking methods offered
- Only professional games providers are used
- Responsible gambling tools
Regal Wins Bonuses
Regal Wins Welcome Offer
| Offer type | Deposit boost with free spins |
| Amount | 100% up to £500 |
| Min Deposit | £10 |
| PayPal accepted? | Yes |
| Bonus code | REGAL |
| Wagering | 40x deposit + bonus amount |
| Time frame | Bonus expires after seven days |
| Payments accepted | All major banks (Visa & Mastercard), PayPal and Paysafecard |
| Maximum bonus win | 5x bonus received |
Regal Wins 100% up to £500
The welcome bonus at Regal Wins gives you a good start with up to £500 bonus money.
The minimum and maximum amounts seem fair and it is the kind of bonus that lets you start playing fairly easily with something extra in your account. One area that could be improved is by adding more bonuses for the second and third deposits made, as some casinos currently offer.
1
Sign up
and claim the bonus.
2
Deposit
a minimum of £10 via an eligible method.
3
Double your deposit
up to max £500.
4
Wager your bonus
on selected games until complete
Key Bonus Terms
- Minimum deposit £10
- No Payment restrictions
- Wagering requirement 40x
- Bonus valid for seven days
- Game exclusions: Only available on listed games
- Other restrictions: Maximum winnings on bonus 5x bonus amount
At 40x on both the bonus amount and deposit, the wagering requirements are quite high and the list of eligible games is restrictive. In comparison with our top casino bonuses, the terms are not the best. We checked and at present, there are 16 options. In saying that, there are big-name titles there.
The maximum winnings are also limited to 5x the bonus amount.
This is a welcome bonus that looks attractive but that loses a bit of its shine once we start digging into the details. As a way of getting started with some extra games, it is fine, but if you are hoping to use the bonus to take out some big cash winnings you are going to find it extremely difficult to do this.
Exisiting Player Promotions
There isn’t a huge list of other promotions, although they offer regular bonuses. They change often so it’s worth checking the promotions page.
At the time of writing, we can see cash giveaways and the chance to spin a bonus wheel. Bear in mind these are subject to change.
You’ll need to opt-in to promotions at Regal Wins in our experience, so if there is a promotion that you want to take part in be sure to do that first.
Loyalty Rewards at Regal Wins
The Regal Wins loyalty points scheme awards points for playing.
These points can then be redeemed into cash later on. A minimum of 1,000 points is needed to make a redemption and a 10x wagering requirement is added on to funds exchanged here. While we were surprised to see wagering on a loyalty reward, it is still appealing.
It’s great to see such an open scheme as these are becoming very rare, especially in the UK market.
Over 800 Games To Choose From
Games at Regal Wins
| Number of games | 800+ |
| Top slot | Gonzo’s Quest Megaways |
| Daily jackpots | 40+ |
| Live casino games | 45+ |
| Best mobile game | Fishin Frenzy: The Big Catch |
| Exclusive games | Yes, 4 |
| Best roulette games | First-person Lightning Roulette |
| Best blackjack game | Live Blackjack – Evolution |
| RTP range | 92.5%-98% |
| Play | Here |
In terms of the number of games offered, Regal Wins compares well to the rest of the British casino market. Their slots selection is particularly extensive and gives you a wide number of ways of playing.
It is easy to find the titles that you might be interested in, thanks to the tabs and filters that are featured on the menus. For example, the slots category has sections like New Releases, Trending, Progressive Jackpots and Exclusive.
The filters then allow you to search by the number of pay lines or by looking for features such as bonus rounds, tumbling reels or free spins.
The list of exclusive games isn’t very big but it is still good to see a few titles that we haven’t seen anywhere else other than on their sister sites like Kitty Bingo. The exclusive games are:
- Retropia
- Pirates Free Spins Edition
- Buffalo Wild Freespins Edition
- Chilli Con Cash
Overall, we can’t find much to complain about on this site. The chance to play demos of some of the games would have been nice but apart from that, the games selection is one of their strongest points.
Software at Regal Wins
Play games from some of the top names in the industry here, with the following some of the renowned software developers featured.
- NetEnt
- Play N´GO
- IGT
- WMS
- Novomatic
- Blueprint
- Barcrest
- Lightning Box
- Eyecon
- Realistic Games
This ensures that you can choose from a broad collection of games with highly varied themes and mechanics. They have a lot of Megaways slots and games with jackpots, for example. You are sure to find many of your favourite games on here once you start looking.
Game Limits
Game Limits
| Slots min bet | £0.10 |
| Slots max bet | £200 |
| Blackjack min bet | £1 |
| Blackjack max bet | £20,000 |
| Roulette min bet | £1 |
| Roulette max bet | £5,000 |
| Baccarat min bet | £1 |
| Baccarat max bet | £5,000 |
| Poker min bet | £0.50 |
| Poker max bet | £5,000 |
The game limits at Regal Wins are in-line with the industry and were as expected. Some bigger sites do have higher upper limits on games such as blackjack, but the limits available are more than reasonable.
Regal Wins Live Casino
The live casino offering from this brand features almost 50 tables that are mainly from the highly-rated Evolution but include a few titles from Authentic. In general the best live casino sites host more than one provider so this is good to see.
All of the games are aimed at the English-speaking market, with none of the foreign language versions seen on some other casinos.
It is an attractive and varied selection that focuses mainly on classic casino games such as blackjack and roulette, but also has interesting titles like Crazy Time and Live Mega Ball to add more variety.
Payment Methods at Regal Wins
The small selection of payment methods here means that it shouldn’t take you too long to find one that suits you. Debit cards, a prepaid card and PayPal are the options that are available on Regal Wins.
All of them are popular methods with British players, with similar limits and the fact that fast withdrawals are available on most of them meaning that there isn’t a lot of difference.
The ease of use means that debit cards from Visa and MasterCard are more convenient for a lot of UK users, although it is noted on the site that not all cards of this type are available for fast withdrawals.
Regal Wins minimum Deposit and Withdrawal Times
| Payment Method | Min Deposit/Withdrawal | Withdrawal Times |
|---|---|---|
 | £20/£5 | Within 10 minutes |
 | £20/£5 | Within 10 minutes |
 | £20/N/A | N/A |
The stated withdrawal times on the site are excellent. Regal Wins beat the majority of our list of recommended casino sites, with 80% of withdrawals arriving at the customer in less than ten minutes. However, the fact that withdrawals are said to be credited immediately “upon arrival” does leave some scope for the company to take longer to process withdrawals at times.
With no fees and fast withdrawal times, the banking methods that are offered are all acceptable. Yet, it would be good to see more options such as some of the popular e-wallets accepted by other gambling sites in the UK.
Regal Wins Mobile
Regal Wins Mobile Casino
| Safety rating | ⭐⭐⭐⭐⭐ |
| iOS app? | No |
| Android app? | No |
| Mobile web? | Yes |
| Browser access | All major browsers and devices |
| Live casino? | Yes |
| Usability? | Excellent |
| Extra | Face ID and fingerprint log in available |
With no mobile app for you to download, all you have to do is enter the site on a mobile browser. The mobile experience is similar to what you experience on a desktop device, with a similar-looking collection of games and an interface that is easy to use.
The mobile site performs well, and we liked the additional security steps taken. You can log in using your Face ID or your fingerprint depending on what device you use. We strongly suggest you take advantage of these.
Overall, we’d prefer to see a dedicated app as its something that both established and new online casinos offer. In saying that, the mobile site is good.
Online Casinos with Dedicated App
- Award winning app
- 2000+ games
- Private live tables
- 650+ games
- Available on iOS and Android
- Great promotions
- Excellent payment options
- Over 250,000 downloads
- No deposit bonus
Customer Support
Customer Support at Regal Wins
| Live chat | 7am – 10.30pm daily |
| Phone | 0800 031 4961 |
| [email protected] | |
| Response times | Within 3 minutes for live chat, up to 48 hours for email |
| FAQs | Excellent |
| Languages | English |
The customer support team took a bit longer to respond than we had hoped for. The agent who came on the line seemed unsure at first when we asked about bonuses, but they gave us the right answers in the end.
As well as contacting via live chat we sent an email. We received a response around 30 hours later which is actually quite good as these can take up to 48 hours with other sites.
In our experience, the support is friendly and it was good to see them give the right answers too.
User-Experience
The Regal Wins site is simply set up and easy to use. The designers have done an especially good job in making it easy to filter all of the games to find whatever you are looking for. The only thing we struggled to find was the responsible gambling information.
Registration was straightforward and we found the bonus process to be easy to understand too. Overall it was a positive testing experience.
Top Five Tips
- When you sign up use the free spins first before they expire
- Try the exclusive games
- Check out the live dealer section
- Verify your account as soon as possible
- Check the ongoing promotions regularly
Improvements
The lack of many withdrawal methods is a downside of this site that they should consider fixing, as some people are likely to be put off by the relative lack of options.
Another area where it would be good to see some changes is in the visibility of the responsible gambling section, which feels rather hidden away just now. This is especially true given the fact that they have been fined for failings here in the past.
A 24/7 live chat is our preferred option for support. It caters for players who might like to play at obscure times of the evening. While the time period offered is reasonable, we’d rather it was available around the clock. It is something many sites already offer.
Finally, we would like to see a dedicated app. Although not a deal-breaker as the mobile website is good it would be nice to have.
Conclusion
There are some good reasons for playing on Regal Wins, with the full UK license and the extensive range of games among them.
The site isn’t perfect but if you are happy with one or more of their banking methods and actively seek out the responsible gambling information then it is worth giving a try.
Regal Wins is an exciting online casino with a generous welcome package. Its great security means it also gets gets the seal of approval from legit.
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FAQs
Is Regal Wins legit?
Yes, this is a properly licensed casino that is operated by a well-known brand and can operate legally in the UK.
Do they have a table games section?
Yes, while the site is dominated by slots, there are traditional table games like roulette and blackjack. They are available in live dealer and computer-generated versions.
Are new slots added regularly?
Yes, the New tab in the games section is where you will see all of the latest releases to be added to this casino. You will see mainly slots in this part of the site.
Can I play Slingo games on this site?
Yes, Regal Wins has a tab featuring different versions of Slingo, which is sort of like a cross between slots and bingo.