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Is LeoVegas Casino Safe?
LeoVegas casino are the self-proclaimed ‘King of Mobile Casino’, but is that a gimmick or the truth?
In this review, we’ll take an unbiased look at their mobile app, bonuses, security, and more. Discover all there is to know about this unique online casino.
| Safety rating | ⭐⭐⭐⭐⭐ |
| Owner | LeoVegas Gaming plc |
| Address | Level 7, The Plaza Business Center, Bisazza Street, SLM 1640, Sliema, Malta |
| Customer support | Live chat 24/7 |
| Licenced in UK? | Yes |
| Test period | 8 hours |
- Safe platform
- Excellent mobile experience
- Solid welcome offer
- Exclusive games
- Live casino bonus offer
- Email replies could be quicker
- Quick turn around for wagering requirements
LeoVegas Casino Security
| Is LeoVegas safe? | Yes |
| Licence | UK, Malta and Sweden |
| SSL | 256 bit SSL encryption protection |
| Bonus | Yes |
| Problems withdrawing? | No |
| Ever been blacklisted? | No |
| Founded | 2012 |
| Segregated funds | Yes |
| Responsible Gambling | eCOGRA member |
| 2-step verification | Yes |
LeoVegas are one of our most trusted online casinos. This is partly down to how many licences it holds. From a UK perspective, the licence with the United Kingdom Gambling Commission (UKGC) is enough to say that they are a legit company.
However, LeoVegas exceeds this by obtaining licences in both Malta and Sweden too, as well as others. Both of these countries have solid igaming reputations and the licences are not easy to acquire.
In terms of security, state-of-art encryptions are used to protect player data. While there is always some risk involved in making transactions online, LeoVegas provide the tools to make it as safe as possible.
Licence
When determining how legit an online casino is, we always recommend you look for what licence it holds. For our LeoVegas review, we found that they hold not only one for the UK market but more. This is excellent from a player safety point of view. Currently, LeoVegas holds:
- United Kingdom (UK Gambling Commission)
- Malta (Malta Gaming Authority)
- Italy (ADM-AAMS)
- Germany (Schleswig Holstein)
- Ireland (Revenue Commissioners)
- Sweden (Spelinspektionen)
- Spain (DGOJ)
This means that they are respecting rules of different territories and have adapted their site to ensure standards are met. These countries make it difficult to obtain the licence and hold companies to strict accountability. Therefore, holding them is a big mark of trust.
Responsible Gambling
LeoVegas is a certified eCOGRA member. This means that they voluntarily put themselves under more scrutiny of the UK-based regulatory body. Not all gaming companies volunteer for this scheme, and not all are accepted. It’s great to see LeoVegas casino put themselves under the spotlight like this.
Furthermore, funds are held with a third party holder. Players can, therefore, play with peace of mind. It means that your winnings and funds are guaranteed regardless if LeoVegas casino goes under or not (which we highly doubt).
This is something that quite a few gaming sites offer, but we consider it as more proof of trust for our LeoVegas casino review.
They’re also big advocates of campaigns such as “Take time to think” which is the latest from the Betting and Gaming Council. The company are well known for their positive and forward-thinking stance on responsible gambling.
Leosafeplay
The real stand-out of the LeoVegas responsible gaming tools is the Leosafeplay. It sits separately from the normal site and provides excellent support. You can set limits on:
- Deposit
- Losses
- Time on site
- Wagering
- Sessions (per week etc)
It’s also possible to pause your account or to self-exclude. This is the best responsible gambling offering we’ve seen from any other online casino.
- Hold high value licences
- Are eCOGRA certified
- Have won several industry awards
- State-of-the-art SSL encryptions
- Promote responsible gambling
LeoVegas Casino Bonuses UK
| Fairness of bonus | ⭐⭐⭐⭐ |
| No deposit | N/A |
| Get bonuses | Claim |
| Safest bonus | New customer offer |
| Live casino bonus | Unlock up to £50 and £6 reward games |
| Mobile bonus | Same as desktop |
| Wagering | x35 (reasonable) on deposits |
| Additonal | 50 Free Spins |
| Forced bonus | No |
| Game exclusions | Yes |
At the time of writing, there are only two dedicated promotions; one for casino and one for live casino. Let’s start with casino.
100% Deposit Match up to £100 & 50 Free Spins
The casino welcome bonus for new customers is a great one.
It combines a matched deposit at 100% with 50 free spins, ideal for those who want to see what this casino has to offer.
The up to £100 is a little bit trickier than other sites, so keep this in mind if you’re considering LeoVegas.
The amount a player is eligible for is based on their two deposits of £10, £25 or £50 which must be made within 7 days. Once these are wagered 35x, the reward will become available.
This offer is relatively tricky to achieve because of the need to wager your cash so many times. However there is the concession of 25 free spins each time you reach the required wagering amount.
It should also be noted that all free spins are awarded on Big Bass Splash. Furthermore, there are no wagering requirements on the winnings from those free spins which is excellent.
Your £100 is paid in two instalments of £50 (or smaller increments if desired) as cash, not bonus funds.
and claim the offer you want to take up
£10, £20, £50 or more
on Big Bass Splash once you have made a qualifying deposit to trigger one of the offers
your deposit 35x, repeat for the second part of the bonus
up to £100 reward
The good side of this offer is that you don’t receive any bonus funds, and you are free to withdraw when you want. Of course, by withdrawing you will forfeit the remaining bonus.
Key Terms to look for
- Free spins to be used within 3 days
- 35x wagering on deposit within 30 days
- No payment method restrictions
- Not all games contribute equally to turnover – see full terms
- New customers only
Not all games being equal is a common term to find, don’t be put off. Be sure to check the full list of games with reduced contributions to avoid disappointment. They are listed in the full terms.
The new customer offer is a unique one, and we haven’t come across a similar style in any of our other online casinos. It offers a high reward if you can complete the wagering in a short period of time.
The bonus is also suited to players of different levels with the minimum deposit being £10. Overall, if you’re looking to take advantage of a sign-up bonus – the LeoVegas casino offer is decent.
Live Casino Offer – 100% up to £50 plus £6 Reward Games
Now for the live casino promotion. LeoVegas offers a new, revamped live casino offer allowing players to enjoy a 100% Deposit Match up to £50 and £6 in Reward Games. It can’t be claimed in conjunction with the regular offer, so pick wisely.
- Can deposit as little as £10
- 35 x Wagering before you can claim
- Not all games are equal
- Live casino contributes only 30%
- Can deposit as little as £10
- Live casino counts 100%
- 40 x Wagering before you can claim
Key Terms
- New players only
- Rewards: 7 days from registration to opt-in from “My Offers” page & each with 7 days wagering
- Deposit £10 or more & wager 40x
- Only cash stakes on live games qualify & wagering contributions vary
- £6 bonus will be split into £2 rewards daily for 3 days, after completion of the wagering, which can be played on selected Evolution games
- Full terms apply
- 18+ BeGambleAware.org
Again, this is a reasonable bonus for new players. It’s clear that the regular welcome bonus offers more value, but for live casino players, the lack of free spins might not be a big deal.
Games Selection
| Number of games | 2000+ |
| Top slot | Mega Moolah |
| Daily jackpots | 50 |
| Live casino games | 200+ |
| RTP range | 93%-99% |
| Best mobile slot | Book of Dead |
| Biggest jackpot win | Hall of Gods £6m |
| Exclusive games | Yes |
| Best live game | Power Blackjack |
| Other games | Instant wins, Baccarat, Poker |
It’s fair to say that LeoVegas has gone all out with the selection of games on offer. The site provides a complete online casino gaming experience, whether you want to play slots, live tables, or instant wins.
The games are well categorised, so you don’t need to worry about finding your favourites. Sections include popular games, new, jackpots, and daily jackpots.
In our experience, we would say that 2000 different games is near the top end of the market. Some sites do offer more with Videoslots boasting 1000 more, but with thousands to choose from, and new games regularly added – LeoVegas casino offers a huge amount of variety.
LeoVegas Casino Original and Exclusive Games
You’ll also find four LeoVegas exclusives and originals. This means that you won’t be able to play these games on any other site. We think that’s a great extra to have and shows how big a platform they are. Providers will work with the best online sites to create games exclusive to their brand.
Original LeoVegas casino games in the UK are:
- LeoVegas Megaways
- Wild Mantra
LeoVegas also get early access to slots from time-to-time. For example, Holy Diver by Big Time Gaming was initially released as an early exclusively on the LeoVegas casino. Again, this shows how trusted LeoVegas is, as these exclusives are a rarity in the business.
Software
Having 2000+ games sounds impressive, but they have to be quality games too. LeoVegas have agreements with the best in the business and are constantly adding new games. The games come from a selection of big hitters, and some smaller developers. You’ll find games from:
- Big Time Gaming
- NetEnt
- Evolution Gaming
- Genesis
- IGT
- Lightning Box
- NetEnt
- Microgaming
- Play’n Go
- Pragmatic Play
- Quickspin
- Thunderkick
- Yggdrasil
There are more than this in total. The number of providers is greater than most online casinos, so you really will be spoilt for choice.
| Slots min | £0.10 |
| Slots max | £100 |
| Roulette min | £0.10 |
| Roulette max | £50,000 |
| Blackjack min | £0.50 |
| Blackjack max | £50,000 |
| Poker min | £0.50 |
| Poker max | £7,500 |
| Baccarat min | £1 |
| Baccarat max | £15,000 |
LeoVegas Live Casino
As well as an extensive casino suite, LeoVegas also promote hundreds of live casino games. They offer a mix of tables and games from different providers.
The vast majority of the games are presented by Evolution Gaming. They are renowned in the industry, and we would probably say that they offer the best there is.
Popular games away from the table such as Dream Catcher and Monopoly Live are just a couple of the games that they have on LeoVegas.
NetEnt is another top-class provider, probably better known for their slots. Like Evolution, they are highly respected in the business and we are happy to say they are trustworthy.
Players will also find tables by the growing Authentic Gaming – another excellent live casino. It’s not the norm to host so many providers, so you can tell you are playing in a special online casino.
LeoVegas Chambre Separee
This is something that is unique to our LeoVegas review. The Chambre Separee allows players to pick from dozens of tables with the option of having a private table just for you.
Having private tables is something you will struggle to find elsewhere. LeoVegas go above and beyond here.
In here you’ll a range of live roulette and live blackjack tables; limits vary greatly here too from £0.50 to a huge £50,000.
But it’s not the limits that we respect the most. All of the croupiers are highly trained and happy to help with any queries as you play. It gives an extra feeling of security.
Payment Methods for Depositing and Withdrawing
| Payment Method | Minimum Deposit/Withdrawal | Withdrawal Time |
|---|---|---|
 | £10/£10 | 3-5 working days |
 | £10/£10 | 24-72 hours |
 | £10/£10 | up to 24 hours |
 | £10/£10 | 48-72 hours |
 | £10/£10 | up to 24 hours |
 | £10/N/A | N/A |
All major payment methods are available at LeoVegas for players in the UK. We like to see that there is a good selection of e-wallets. This is because they add an extra level on security on your payments. Furthermore, they usually have shorter withdrawal times as you can see in the table above.
PayPal is one of our top picks for payment methods. It is trusted by millions and easy to set-up. You can also still avail of the welcome bonus by depositing with it at LeoVegas.
We also really like the fact that you will not incur any withdrawal fees for any method. But do bear in mind that although LeoVegas don’t charge anything, some banks might – so be sure to check.
LeoVegas App and Mobile Casino
| Safety rating | ⭐⭐⭐⭐⭐ |
| Mobile games | 2000+ |
| Mobile web | Yes |
| Operating system | iOS 8.0 or above and Android |
| Touch ID login | Yes |
| Live casino | Yes |
| Usability | Excellent |
| Browser access | All standard browsers |
| Exclusive mobile games | Yes, 90+ |
| Size | 11.5 MB |
The LeoVegas mobile casino is excellent. When you play on your phone, you can tell that it has been designed with mobile users in mind. It has a very intuitive layout and is well sign-posted.
Search functions and category filters are easy to use. We’re very impressed with how slick the site is.
Almost 300 slot games are also available to play on portrait mode. It’s not an outstanding feature, but it is pretty cool. It’s found in the specific ‘mobile+’ section on either the app or mobile web.
Award-winning
In order to give an honest LeoVegas casino review, we had a search for any awards that might back up their claim as being ‘King of mobile’ and were pleased to find plenty.
Over the years, LeoVegas has won prestigious industry awards including:
- ‘Mobile Casino Product of the Year’, EGR Operator Awards 2017
- ‘Best Native App’, EGR Marketing and Innovation Awards 2017
- ‘Best Innovation in Mobile and Tablet’, EGR Innovation Awards 2016
- ‘Online Casino Operator of the Year’ International Gaming Awards 2017
- ‘Mobile Casino Product of the Year’ EGR Operator Awards 2018
- ‘Mobile Operator of the Year’ International Gaming Awards 2019
With so much competition in these categories, it’s impressive that LeoVegas consistently win. In terms of rating, the mobile site and app are safe as we think the awards speak for themselves.
Customer Support
| Live chat | 24/7 |
| [email protected] | |
| Telephone | 0800 169 9799 |
| Based | Malta, HQ |
| Free to call | Yes |
| Response time | 30 seconds chat, email 24 hours |
| FAQs | Extensive collection |
| Additional languages | Swedish, German (live chat times vary) |
With around the clock live chat available in English, we can’t fault the customer service options at LeoVegas.
In our experience, the average wait time to chat with an agent was 30 seconds and our queries were answered quickly.
If you would rather speak to a person a phone line is also available free of charge to users in the UK. Of course, there is email as well.
We would also like to point out the extensive FAQ section which gives examples too. Overall, the LeoVegas customer is highly rated.
User Experience
The LeoVegas casino is intuitive when you play on the app. We like all the different categories you can choose from that makes finding slots easy.
The live casino, as mentioned, is separated into sections and finding the right table for you won’t take long.
The colours are bright but not annoying, and we didn’t encounter any irritating bugs or glitches.
In saying that, the desktop version didn’t quite give us the same feeling. It is basic, and finding our way around was more difficult. It’s clear that the mobile site is where the best experience can be found.
But it’s more than just a casino. LeoVegas offers players the chance to place bets on its fully loaded sportsbook. Players in the UK will be pleased to see horse racing, football and dozens of other sports.
They have also recently launched a bingo product in the UK.
It offers an excellent experience for users, which is one of the reasons we say it’s one of the best.
Top 5 Tips for Play at LeoVegas Casino
There are a couple of things you can use that might not perhaps come to mind.
Top Tips
- Wager your bonus on games that contribute 100%
- Download the app for the best experience
- Try the exclusive games
- If in doubt, check out the extensive FAQ section
- Make use of touch ID for safe log-ins
LeoVegas Review Conclusion
We’ve shown both the good and bad about this provider and can conclude that they are safe to play on. The mobile app is one of, if not the best one we’ve tried.
There are a vast number of games to choose from, including exclusive titles from top providers in the industry.
In this LeoVegas review, we’ve also established that they are a company that takes responsible gambling very seriously. They provide players with more tools than most and have a dedicated Leosafeplay site at hand.
Not only that, but it holds several sought-after licences proving it to be a legit online casino.
Improvement Areas
We would like to see a few more promotions for existing players. It is likely that players are rewarded on an ad-hoc basis with loyalty bonuses, but without a set weekly or monthly offer, LeoVegas are below the pack in this area.
As we touched on, the desktop site isn’t the best we’ve come across. So that is something to consider if you don’t enjoy playing on your mobile device.
Top 3 Alternative Casinos
- No deposit welcome offer
- Top VIP Programme
- In-house platform
- Easy to achieve welcome offer
- Generous on-going promotions
- Trusted parent company
- Top new customer offer
- Players club
- Great live casino
FAQs
Is LeoVegas a safe site?
At legit, we rate LeoVegas highly. It is a safe online casino that is fully licensed by the UKGC. On top of that license, it also holds those of Sweden and Malta. This means that there is a high trust level with this site.
How long does a withdrawal take at LeoVegas?
From as little as 24 hours if you deposit via an e-wallet. You should also bear in mind that there could be some processing time of around a further 24 hours. If you use your debit card, then be prepared to wait up to 5 working days.
How do I claim my bonus on LeoVegas?
To claim the UK welcome offer:
- Register a new account
- Make your first qualifying deposit of £10 or more
- Wager that 35x
- Get a reward of £10, £25, or £50
- Deposit for a second time to receive the same again
Who owns LeoVegas?
LeoVegas Gaming plc owns the site completely. They are based in Malta and operate in several markets.
The LeoVegas mobile casino is one of the best in the business. But it’s the impressive range of responsible gambling tools and excellent customer support that sets it above other sites.