Is HeySpin Casino Safe?
With over 1,000 games, plenty of safe payment options, and a generous selection of promotions, HeySpin Casino is right up there with the top UK gaming sites. There are some areas for improvement, but they have a lot of bases covered.
When it comes to offering a secure, enjoyable online gaming experience, this operator rarely falters. To find out more about this licensed UK online casino, scroll down for our honest HeySpin Casino review.
| Safety rating | ⭐⭐⭐⭐⭐ |
| Owner | Aspire Global International Ltd |
| Licensed in the UK? | Yes |
| Customer service | Email, live chat, FAQs |
| Address | 135, High street, Sliema SLM 1548, Malta |
| Test period | 8 hours |
- Solid welcome offer
- Good choice of software
- Over 1000 games
- Safe payment providers
- Licensed in the UK
- No dedicated mobile app
- Game filters could be better
- Not many table games
HeySpin Security
| Is HeySpin safe? | Yes |
| Licences | UK and Malta |
| SSL Encryption | 128-bit |
| Founded | 2020 |
| Responsible gambling tools | Good |
| Problems withdrawing? | No |
| Fines? | No |
| Ever blacklisted? | No |
Aspire Global International LTD is an international online gambling operator which, in tandem with AG Communications, owns a network of legal online casinos in the UK and Europe.
HeySpin is one of the network’s top casinos and, as you’d expect from a licensed entity, all of its games are safe and fair.
We know this for certain because it offers popular online casino games from leading software developers, including NetEnt, NextGen, Play’n GO, and Evolution. These companies, as well as the 15+ others it works with, have all had their games certified as fair by agencies such as eCOGRA.
In tandem with certificates of fairness from authorised third parties, HeySpin Casino is a member of GamStop. This UK-based problem gambling charity works with operators to ensure the highest safety standards are in place regarding customer protection.
Licence
HeySpin Casino’s parent company, Aspire Global International LTD, received a UK online gambling licence in the UK back in 2015. This wasn’t long after the UK introduced the requirement for all online casinos, poker, betting, and bingo operators to be licensed by the Gambling Commission.
You can take this as a positive sign that not only is HeySpin a long-serving legal online casino, it’s been able to maintain a clean licence for many years. When you combine this with a licence from the Malta Gaming Authority, which gives this site legal standing across Europe, it’s a reputable and legit platform.
Holding either of these accreditations is a positive sign, being able to satisfy both authorities is definitely a big mark of trust for prospective players at HeySpin casino.
Fines
HeySpin Casino has never received a fine. AG Communications, a subsidiary of HeySpin’s parent company, Aspire Global International LTD, was fined by the Swedish gambling regulator in 2020.
However, this was a minor infraction related to advertising, rather than any problems with the company’s operations. AG subsequently updated its advertising policies, and no fine was levied.
Responsible Gambling
HeySpin Online Casino’s responsible gambling tools are exceptional. Compared to many of the biggest UK online casino apps we’ve reviewed, this one stands out. Why? The main reason its responsible gambling tools impressed us so much was the background information you’re given.
Instead of saying “here are some ways to protect yourself,” HeySpin Casino has a problem gambling FAQ. This provides some context for the issue. It features a series of questions to help you determine whether you might have a problem.
In terms of specific tools, HeySpin Casino offers:
- Personalised betting and deposit limits
- Reality checks (pop-up messages that appear at set intervals, so you know how long you’ve been online)
- Session time limits
- Autoplay limits
- Timeouts and self-exclusion options
- Licensed in the UK and Europe (MGA)
- Good responsible gambling tools
- Certifiably fair games
- Reputable software providers
- Part of a well established gaming group
HeySpin Casino Bonuses
| Get bonus | Here |
| Amount | Up to £50 & 100 Free Spins |
| Minimum deposit | £10 |
| PayPal accepted? | Yes |
| Bonus code | N/A |
| Eligible payment methods | Visa, Mastercard, PayPal, Skrill, Trustly, paysafecard |
| Wagering requirements | 35x |
| Expiry time | 14 days |
| Other promotions | Slot tournaments, prize drops, reload offers, free spins |
HeySpin Casino New Customer Offer – Exclusive Bonus
The new customer offer from HeySpin casino has recently been upgraded and is exclusively available to Legit readers. They’re offering 100% deposit match up to £50 and 100 free spins on Starburst.
That’s a very solid welcome offer, that compares favourably with other UK online casinos and what they offer right now. Let’s explore the terms to see how achievable this promotion is.
There is a 35x wagering requirement applied to both winnings from free spins and the deposit bonus. The latter is on the lower side for the casino industry but applying such wagering to free spins isn’t ideal. There is a maximum win of £100 in place for the free spins too.
The minimum deposit is set at £10, which is excellent and in line with many of the lowest for UK casino bonuses. There are no payment restrictions either, meaning PayPal and other e-wallets are accepted.
Overall, this offer is an attractive one for new HeySpin customers to try out. The welcome bonus portion compares well with other operators and while there are restrictions on the free spins, having 100 of them for a very popular slot is an excellent start.
How to Claim the Welcome Bonus
using the links provided
using one of the eligible payment methods
and 100 free spins
within 14 days and use free spins within 24 hours
HeySpin Casino Bonus Terms and Conditions
- Minimum deposit: £10
- Payment restrictions: N/A
- Wagering requirement: 35X free spin winning/35X deposit amount
- Expiration period: 14 days for bonus funds, 24 hours for spins
- Game exclusions: video poker, roulette, blackjack, casino poker, baccarat, keno, Football Studio, and a selection of slots, including Mega Moolah.
- Other restrictions: Max free spin win is £100
The wagering requirements for the HeySpin Casino welcome bonus are OK, but we’d like to see some changes made. As we’ve said, 35X is lower than the UK average playthrough target and 14 days should be more than enough time to clear your bonus funds, so these are positives.
Note that the free spins are only active for 24 hours, so consider this when opening an account and ensure you’ll have the opportunity to use them.
Other Promotions
HeySpin UK Casino is linked to Pragmatic Play’s Dops & Wins network, which means you can play for more than £6.5 million in random bonus prizes.
All you have to do is play selected Pragmatic Play slots and, if you’re lucky, a share of the monthly £500,000 prizepool might drop into your lap. The other major promotion you’ll find inside HeySpin UK is the monthly slot tournaments.
We would like to see a few more casino promotions added to the mix. There are random reload bonuses and a few free spin deals every so often. However, this UK online casino doesn’t have a regular roster of promotions, which, for us, is disappointing because a lot of its competitors do.
VIP
HeySpin Casino UK doesn’t offer a loyalty program. We know that other UK casino sites have reward schemes that allow players to earn points each time they place a real-money bet.
These points can unlock VIP rewards and/or be converted to bonus credits. This doesn’t have a system like this, so you’ll have to focus on its standard promotions. If this changes and information becomes available, we’ll be sure to update our HeySpin review.
Games Selection at HeySpin Casino
| Number of games | 1,000+ |
| Top slot | Book of Dead |
| Daily jackpots | Yes |
| Live casino games | Blackjack, roulette, baccarat, game shows, poker |
| RTP average | 96.5% |
| Best mobile slot | Book of Dead |
| Exclusive games? | No |
| Best roulette game | Lightning roulette |
| Best blackjack game | Free bet blackjack |
If it’s games you want, it’s games you’ll get at HeySpin Casino UK. From free demo games to their real-money counterparts, the lobby is stacked with options. During our HeySpin Casino review, we counted over 900 slots, over 25 table games, and over 100 live casino games.
As you can see, there’s a clear disparity between slots, live games, and table games. Would we like to see a bit more balance (i.e. a few more table games)? Yes.
The main bases are covered regarding table games, which means you can play standard variants of roulette, blackjack, and baccarat. However, casino poker is notable for its absence, and there’s a lack of modern variants, such as Double Ball Roulette. The good news is that the live casino lobby makes up for these shortcomings.
All the most popular table games are available in a live dealer format, including traditional and modern variants of blackjack, roulette, poker, and baccarat (see live casino section for more).
The live casino lobby is right up there with the UK’s finest and, possibly, the best part of the site and app. However, we can’t ignore the fact that HeySpin Casino offers over 900 slots. From classic and video slots to progressive jackpot games like Mega Moolah, you’ll have more ways to spin for prizes topping £1 million than you can handle.
Software at HeySpin Casino
HeySpin Casino works with dozens of developers, including industry-leading brands and niche studios. This gives you access to a wide variety of games via your desktop or mobile.
As you’d expect from an online casino licensed by the UK Gambling Commission, all the developers are reputable and offer certifiably fair games. We won’t list all the 30+ software companies HeySpin works with, but some of the top names are:
- NetEnt
- Evolution
- BetSoft
- Play’n Go
- Lightning Box
- NextGen Gaming
- Blueprint
- Big Time Gaming
- Thunderkick
- Pragmatic Play
Game Limits
| Slots min bet | £0.01 |
| Blackjack min bet | £0.10 |
| Roulette min bet | £0.10 |
| Baccarat min bet | £0.10 |
| Poker min bet | £0.50 |
| Slots max bet | £100+ |
| Blackjack max bet | £1,000+ |
| Roulette max bet | £500+ |
| Baccarat max bet | £100+ |
| Poker max bet | £3,000+ |
HeySpin Live Casino
We’ve already explained how the HeySpin Casino live dealer lobby is one of the best we’ve seen.
Betting limits start at an affordable £0.10 and go up to a heady £10,000 per round. We also like the way you can play around the clock with games that run 24/7.
The traditionalists among you will enjoy classic versions of blackjack et al. However, for something a little different, you can try bonus-based games such as Lightning Roulette, which offers payouts worth up to 500X.
The live game shows are also fun, but our favourite games were the international offerings like Teen Patti (a card game popular in South Asia) and French Roulette. This is certainly one of the best live casino environments we’ve tested.
Payment Methods at HeySpin Casino
There could be a few more modern payment processors at HeySpin Casino, but you won’t be short of ways to move money in and out of your account.
Visa and MasterCard are reliable ways to make minimum deposits of £10, but PayPal and Skrill offer the slickest service.
Withdrawal Times and Limits at HeySpin Casino
The minimum withdrawal at HeySpin Casino UK is £10. There is a monthly withdrawal limit of £7,000, but that shouldn’t be too much of a problem unless you’re a high roller or hit one of the casino’s progressive jackpots.
For processing times, it takes up to 24 hours to verify requests. Once approved, you should receive your winnings within one to six days, depending on the method you’re using. These times are slower than we would have liked to see overall.
Several casinos offer same-day withdrawals these days, especially if using e-wallets, so there is an area to improve here.
| Payment Method | Min/Max Withdrawal | Withdrawal time |
|---|---|---|
 | £10/7,000 | 1-6 days |
 | £10/7,000 | 1-6 days |
 | £10/7,000 | 1-2 days |
 | £10/7,000 | 1-2 days |
 | £10/7,000 | 1-2 days |
 | £10/7,000 | 1-4 days |
 | N/A | N/A |
We’d like to see some mobile payment processors added to the mix, such as the pay-by-phone bill company Boku. However, this is just a nice option to have and not a necessity.
HeySpin Mobile
The major downfall of HeySpin Casino is the fact it doesn’t have a dedicated mobile app.
The silver lining is that you can play via any smartphone or tablet via the mobile website.
In today’s world, apps are an integral part of the online casino world. So not having one is an oversight. Despite the disappointment of realising HeySpin doesn’t have a mobile app, we could play over 500 games and a full range of features, payment processors and promotions via our mobiles.
LeoVegas
- Award-winning app
- Trusted casino brand
- Focused on mobile experience
Casumo
- Superb mobile app
- 2000+ games on the app
- Fully optimised for mobile play
Customer Support
| Live chat hours | 08:00 CET to 00:00 CET |
| [email protected] or onsite contact form | |
| FAQ section | Yes |
| Live chat reponse time | Within 5 minutes |
| Phone support | N/A |
| Languages | English, German, Finnish, Norweigan |
The HeySpin Casino customer support team is available 7 days a week from 08:00 CET to 00:00 CET. We used the live chat feature to ask a few questions about payments and promotions.
It took less than 5 minutes to connect to an agent and the responses we received were prompt. We had to press for a few more details at certain times but, overall, we got the help we needed without too much effort.
User Experience
Overall, the look and feel of HeySpin Casino are great. There are a lot of games (1,000+) and you might feel a little overwhelmed because you can only sort games in alphabetical order. Fortunately, the developers have made up for the lack of search filters by adding a tab called “Wizard”.
This lobby features some of the site’s most popular games and, interestingly, your top picks. The software gets to know the games you like and, like a magic trick, makes them appear within the Wizard lobby. So, while it can be a little tricky to find your favourites the first few times you use the app, things gradually get better.
Five Tips
How do you get the most from HeySpin Online Casino UK? Here are five top tips:
Five tips for HeySpin Casino
- Make sure to claim the welcome bonus to see what the site has to offer
- Focus on slots when you have an active bonus. All bonuses have playthrough requirements you have to meet before you request a withdrawal. The best way to clear bonuses is by playing slots
- Play for free. Use the free demo games to sample everything the site offers and find your favourites. You need to be a registered user to access the demo casino games.
- Sample the extensive live casino library, there is a large choice of titles and stakes available
- Keep a look out for the Wizard tab which will suggest other titles once you’ve played a few games
Improvements
In terms of potential areas for improvement when it comes to HeySpin Casino we would look at the following options:
- Adding a wider choice of payment methods including Apple Pay, particularly for deposits
- Having more games contribute 100% to wagering requirements for the welcome bonus
- Releasing a dedicated app to improve the mobile experience
- Having more game filters to help sort through the large choice available
Conclusion
Overall, HeySpin is an impressive UK online casino. It isn’t perfect. The software could be tweaked so it’s easier to find games. We also think the wagering requirements for bonuses aren’t as good as they could be.
When it comes to gaming options, onsite features, and payout potential though, it’s hard to fault this casino. Therefore, if you’re looking for a new place to play over 1,000 games in a safe way, we recommend giving HeySpin Casino a spin.
HeySpin Casino FAQs
Is HeySpin Casino Legit?
Yes! This online casino is licensed in the UK and Europe, as is its parent company, Aspire Global International Ltd. That means its games are fair, its terms are transparent, and every payment process is safe.
Does HeySpin Casino offer bonuses?
Yes, it does. New customers can get up to £25 and 25 free spins. Beyond this, you’ll be able to claim reload bonuses, free spins, slot promos and more as a real-money customer.
Is HeySpin Casino legal in the UK?
Yes. HeySpin Casino is licensed by the UK Gambling Commission, which means it’s legal, safe and complies with strict regulations.
Can you play real-money casino games at HeySpin?
Yes. You can make secure deposits using processors such as Visa and PayPal. Once you’ve done this, you can play over 1000 games from as little as £0.01 and play for cash prizes topping £1 million.