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Grosvenor Sport Review

Updated: November 1, 2021
Multiple licences
PayPal accepted
Competitive odds
Info
BonusTreble The Odds of Your First Bet
Bonus T&Cs

New customers.
Max £10.
200% Odds Boost Token.
Keep it fun – set your deposit limit.T&Cs apply.
18+ BeGambleAware.org
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Deposit MethodsVisa, PayPal, Paysafecard
LicenceUK
Last UpdateLast updated on
Offer
BONUS
Treble The Odds of Your First Bet
New customers. Max £10. 200% Odds Boost Token. Keep it fun - set your deposit limit Full T&Cs Apply. # 18+ BeGambleAware.org #ad
Jim Knight
Grosvenor Casino expanded into online sports betting in 2016. It provides a safe platform for players in the UK and offers solid promotions.

Is Grosvenor Safe?

If you’re based in the UK, you may already have heard of the Grosvenor brand from their physical casinos.

They have over 50 years in the industry, but does this mean a safe experience for online sports bettors? We’ll explore what they have to offer.

Our team have taken a detailed look at bonuses, customer support, payment methods and much more in this Grosvenor sport review. Discover how they compare to the best betting sites.

Company Overview
trust-sports-seal-of-approval-190
Safety rating⭐⭐⭐⭐⭐
OwnerRank Group
Licensed in the UK?Yes
Live chat7.30 – 22.30
Founded2016 (sportsbook online)
Test period8 hours
Cons of Grosvenor Sports

Grosvenor Sports Security

Grosvenor Sports Security
security_banner
Is Grosvenor safe?Yes    
LicenceUK and others
SSL encryptions256-bit
Founded 1970
Player protection levelMedium  
Problems withdrawingNo
Fines No
Ever blacklisted?No    
Responsible gambling Good
AdditionalSafer Gambling Standard Approved

We will only review a site that is a fully safe and secure place to play. Thankfully, Grosvenor ticks all the boxes when it comes to security.

The site makes use of 256-bit SSL encryption. This ensures that the personal and financial data shared between players and betting sites is protected from third parties. You can bet with confidence when this measure is in place.

While some of the top betting sites use 128-bit encryption and can be considered perfectly safe, 256-bit is great to see.

Protection of Funds

When assessing a betting site, it’s important to consider if your funds are protected in the unlikely event of the business encountering financial difficulties.

Grosvenor sport offers a medium level of protection, which is the most common level amongst online betting sites in the UK. They are kept in separate accounts and arrangements have been made that in the event of insolvency, these will be returned to customers.

Selected sites offer a high level of protection, but the medium rating is certainly satisfactory based on the requirements to achieve it.

Key insights

A medium rating is the most common rating we come across in our reviews and is considered safe.

Licence

Every sportsbook or casino listed on our site must have a valid UK Gambling Commission licence. This offers assurances to players about what they can expect when signing up and throughout their time as a customer.

Not only do Grosvenor hold a licence from the UKGC for their online and offline businesses, but they’re also regulated by the Alderney Gambling Control Commission for customers based outside the United Kingdom.

Holding multiple iGaming licences is a significant positive. It shows that brands can satisfy these authorities and maintain high standards when it comes to their online operations. This is a definite positive for those considering Grosvenor sport or casino.

Key insights

Both of these licences are hard to earn, but keeping hold of them also requires a lot of work. This shows that they can be trusted.

Responsible Gambling

As part of the Rank Group, there is a dedicated responsible gambling website available at the click of a button.

This details the measures that are in place for anyone who is betting with one of the brands under the company umbrella. These include:

Deposit limits (shared across brands)
Age verification
Reality checks to limit the amount of playing time
Time outs
Self-Exclusion
Links to support agencies that can help

While many of these are common across the UK betting industry, it’s impressive to see that deposit limits are shared across multiple brands. This means if you have already set up a limit with one site, you won’t be able to breach that cap by depositing more on another.

Key insights

All players can take advantage of these tools as they can help ensure that betting remains fun.

Grosvenor Sports is safe because

  1. Holds multiple iGaming licences
  2. Uses top encryption to protect data
  3. Had a medium level of customer fund protection
  4. Has decades of industry experience
  5. Is part of a well-known iGaming group
  6. Accepts PayPal

Grosvenor Sports Offer – Treble The Odds

Grosvenor Sports New Customer Offer
bonus_banner
Offer Type Profit Boost
Amount200% (£10 max stake)
Min Deposit £10
PayPal acceptedYes    
Bonus code Not needed
WageringNone    
Time frame 60 days
Payments accepted Debit cards, PayPal, paysafecard
Get bonusHere
Other promotions Yes

The Grosvenor sport welcome offer is relatively easy to understand. It trebles the odds of your chosen bet, with a maximum stake of £10. There are no complex terms and conditions to deal with – definitely, a sign of the best betting offers on the market.

grosvenor_sports_welcome_screenshot

New customers get a 200% odds to boost token in their account which can be used on any wager in the first 60 days after signing up. You can choose which bet to apply this to. It doesn’t have to be right away. Simply click the box in the bet slip to apply it.

Treble odds in cash

If the bet wins, the profit will be trebled. For example, if your selection wins at 2/1 (3.0) with a £10 stake, the return would be £70 in total (£20 profit trebled, plus your original stake).

1
login-png
Register for a new account

using one of the links in our page

2
deposit-pound_how_to
Deposit a minimum of £10

via any method

3
Find your chosen bet

and place £10 maximum stake on it

4
stake-bet-png
Apply the 200% boost token

within the betslip

5
bonus-evento
Keep all winnings

if your bet wins

Key Terms

  1. Only cash bets on sports are eligible for the 200% odds boost
  2. Token is applied once registration is fully complete
  3. Must use the odds boost checkbox in the bet slip to use it
  4. Maximum stake is £10, or £5 each way
  5. Token expires after 60 days
  6. Any additional profit is paid in cash

Offers for Existing Players

As well as the sign-up offer, Grosvenor has other sports promotions available to existing customers. These are designed to reward loyalty from those who bet there, but are they worth looking at?

Million Pound Picks

grosvenor_pick_to_win_screenshot

Several betting brands have opted for this kind of promotion in the past few years. They offer free entry to play for a huge jackpot through a prediction game. Million Pound Picks is another to consider.

Players get one entry each week. The aim is to pick 10 correct first goalscorers in the selected matches. This is obviously extremely tough to achieve, but there are some other prizes available each week too which make it worth playing.

  • 10 correct first goalscorers – £1,000,000
  • Most correct goalscorers in the week – £2,000
  • 3+ correct goalscorers in the week – £10 free bet

Acca Boosts

Those who like to place accumulators might find this offer from Grosvenor particularly interesting. They offer 3 Odds Boost tokens to each customer, each week.

These can be applied to multiples of three legs or more, with a maximum stake of £10 per bet. It’s a variation on the current welcome bonus.

Any extra winnings are paid in cash and there appear to be no minimum odds requirements per leg, which is a nice addition. These promotions usually have requirements that make it harder to turn a profit.

This could be particularly great for players who enjoy football betting, or horse racing as accumulator bets are hugely popular in those sports.

Key Terms

  1. 3 x Odds Boost tokens available per week
  2. These must be applied through the bet slip prior to bet placement
  3. Maximum stake per bet is £10  
  4. Each token must be used on a multiple of at least three legs
  5. Extra winnings are paid in cash upon bet settlement

Grosvenor Sports Betting Markets

Sports Betting Markets at Grosvenor
betting_banner
BetHere
Number of sports36 (excellent)
Top sportHorse racing
Other sportsFootball, cricket, tennis and more
Cash out?Yes
Bet builder?Yes
In-play betting markets?Wide range
Live streaming?Yes

During the course of our Grosvenor review, we counted a total of 36 different sports available to bet on. That is comparable with some of the best betting sites available in the UK at the moment.

The most popular sports at the time of writing are as follows:

– Horse Racing
– Greyhounds
– Football
– Cricket
– Tennis
– Golf
– Darts
– American Football

These are the sports most likely to appeal to most customers, but there are plenty of others available. These include everything from surfing and trotting to politics and TV specials.

We were impressed by the choice on offer. There is a depth that some might not expect from a site that has previously focused so heavily on the casino side of things.

grosvenor_sports_markets_screenshot
Key insights

There’s a handy betting calculator below the list of sports. You can use this to calculate the potential winnings of a bet.

Maximum Payouts

After looking through the Grosvenor sport site, it’s clear there is a £250,000 maximum pay-out per day across any sports. This is lower than many top bookmakers who offer higher limits on sports such as football and horse racing.

We couldn’t find any information about the maximum pay-outs for specific sports. Upon contacting customer services, we were advised this information wasn’t publicly available.

This isn’t ideal for players who might be putting together multiple bets with sizeable pay-outs and want to be assured their winnings won’t be capped. Normally this information is freely available so we have requested it and will update our review if it’s provided.

Key insights

Bear in mind that regardless of what potential winnings are in your betslip, £250,000 is the most you can win in a 24 hour period.

Horse Racing

It’s clear that horse racing is a priority for Grosvenor, which is unsurprising given it’s one of the most popular sports for betting in the UK.

Every UK and Irish race is covered each day, with fixed odds, extra places on selected races and some price boosts too. These promotions could be selected single bets or multiples which are boosted compared to the usual odds.

International racing is available as well, with races from the USA, South Africa, Australia and more all listed on a daily basis.

Betting on horse racing is easy to do with Grosvenor sport and they have a wide selection of races covered.

BOG

grosvenor_sports_BOG_screenshot

Best Odds Guaranteed (BOG) is available with Grosvenor, which is another advantage for those who want to bet on UK or Irish racing. As usual with online betting sites, this applies to bets struck after 9 am on the day of the race.

So, if you’re betting on overnight prices or ante-post markets, BOG won’t be applied if your selection returns at bigger odds.

Key insights

The maximum additional pay-out as a result of Best Odds Guaranteed is capped at £25,000 per customer, per day.

Odds Comparison

A good range of sports to bet on is a positive, but it’s important to check that any betting site we review is offering competitive odds.

To check this, we compared the odds for an upcoming Premier League game between Leicester City and Arsenal. As a top tier event, it will help understand how much margin is being built into the prices across two popular markets.

Leicester City vs Arsenal Odds Comparison
Bookmaker1X2 MarginBTTS Margin
William Hill4.71%7.61%
bet3655.02%7.61%
Grosvenor Sport5.1%6.36%
Paddy Power7.68%5.98%

As you can see from the table above, Grosvenor is offering competitive odds on this match. Despite them not being as big of a name as those we used for the comparison, the odds were in line with several household names, even better in some cases.

Key insights

This is just a snapshot from one game, but it does give a good indication that competitive odds are being offered. If in doubt, compare the odds you’re looking at with another betting site.

In-Play Betting

Live betting has grown in popularity in the last few years so it’s reassuring to see Grosvenor sport offering a good choice of in-play odds.

The choice of events and markets was plentiful and the most popular bets were covered. This site is still a little way behind the top performers in this area. However, the majority of bettors should find what they’re looking for. Our bets were processed quickly with minimal delays.

Unlike pre-event betting, it’s possible to “favourite” live events so that they show at the top of the list. This is useful functionality and would be useful if it was extended to all markets and events, not just in-play ones.

Live Streaming

grosvenor_sport_watch_and_bet_screenshot

A significant positive for bettors is that Grosvenor sport has a Watch and Bet service available to customers. This is offered for all UK and Irish horse racing. It’s not necessary to place a bet on the particular UK or Irish race in order to watch, as long as you have a funded or active account.

It’s not as wide of a range as some other UK betting sites. Some offer live streaming on football, cricket, tennis and more. However, it’s worth considering this as a notable feature if you’re looking to bet on racing and watch the action online.

The Watch and Bet service is available to any customers who have a positive account balance or have placed a bet within the last 24 hours. International racing is also offered when betting £1 or more on the race (or 50p each way).

Cash out

A key feature for some bettors in the modern era is the availability of cash out. The option to take a return from bet, either for a loss or a profit, gives an extra layer of control over your picks.

We can confirm that cash out is available with Grosvenor sport. In saying that, it’s not possible to confirm the exact markets that are eligible. Usually, this is indicated on the event page, but it’s not the case here. Adding this would be an improvement.

Although the basic function of cashing out a bet is on offer, there are sites that do a better job of facilitating this through the likes of partial and auto cash out.

Key insights

Your cash out value will continue to change as a match moves on or if a goal is scored, for example. Therefore, if you’re happy with an offer you might want to take it as it isn’t guaranteed for long.

Bet Builder

The ability to build your own bets on a single event has become one of the leading choices for UK punters in the last couple of years.

Grosvenor have this option available on selected sports, including football and the NFL. Players can combine multiple selections into one accumulator in just a few seconds.

A new addition to the platform is “Pre-packs” which combine popular picks into ready-made markets. Don’t want to trawl through the various options to build your own? Simply pick one of these pre-packs and add it to your bet slip.

grosvenor_sports_bet-builder_screenshot

Payment Methods

Grosvenor Sports Minimum Deposit and Withdrawal Times
Payment MethodMinimum Deposit/WithdrawalWithdrawal Time
Visa£5/£101-3 working days
Mastercard£5/£101-3 working days
PayPal£5/£10Up to 24 hours
paysafecard£5/N/AN/A

One of the marks of a worthwhile betting site is that they only work with established and trusted payment methods.

The choices on offer at Grosvenor sport aren’t the widest on the market, but they cover several of the most popular choices in the UK market.

PayPal is accepted and withdrawals are processed within 24 hours, making it the quickest of the options available right now. Using a debit card it could be up to 3 days, which is longer than many of the top operators, some of whom can process these transactions in a couple of hours.

Between PayPal and debit cards, most players should find a solution that suits them.

Key insights

Bear in mind that credit cards and prepaid credit cards are no longer accepted in the UK for betting.

Grosvenor Sports Betting App

Grosvenor Sports App
app_banner
Safety rating⭐⭐⭐⭐⭐
Available on iOS?Yes, 10.0 or later
Available on Android?Yes
Live streaming?Yes
User experienceGood
2 step log in?Yes
Mobile web?Yes, fully optimised
Browser accessAll major browsers

First of all, unlike the website, there is a dedicated app for Grosvenor sport. This allows players to focus on the part of betting that they prefer. If you’re already a member after visiting one of their properties, you can log in right away using your existing membership number.

The app is very similar in design to the main website, so if you’re familiar with one, it should be an easy transition to the other.

The app has all the same odds and features that you’d find on the desktop site. Indeed, the text search on the sports app is much more useful than on the usual website because it allows you to search through all the available events, not just the casino games.

Overall, it is a solid offering that is up there with the best betting apps in the industry.

Key insights

The mobile web version is the same as desktop, whereas the app is dedicated solely to sports.

Customer Support at Grosvenor Sports

Customer Support Channels
opinion_banner
Live chat07.30 – 22.30
Response time
EmailDirect via website
TelephoeneN/A
FAQsGood selection
LanguagesEnglish

As part of this Grosvenor Sport review, we tested each of the customer support channels to see how our questions were handled. Live chat remains the best choice for a fast response, with each of our queries being picked up within 20 minutes.

The live chat waiting time was longer than other betting sites we’ve reviewed. However, you do get to see how many customers are ahead of you in the queue.

It would be better if these times were reduced. It would bring them in line with some of the leading brands where an agent has connected right away. The service isn’t available 24/7 either, which is a shame.

It’s possible to email the customer support team too. We found responses to this were slower, sometimes waiting up to 48 hours for a response. If you have an important question or issue, live chat is the way to go between 7 am and 10:30 pm.

User Experience

The Grosvenor sports website and apps are easy enough to use. Sports bettors might find the desktop site a little frustrating though. The casino is given priority on the navigation bar, but this is to be expected for a company with its roots in the casino business.

If you’re interested in slots, table games and jackpots, of course, they’re available at the touch of a button. There are plenty of casino specific offers and promotions too. Check out our Grosvenor casino review for a detailed look at these.

That’s not the case on the app though, because there’s a dedicated one for sports betting. There is a text search available on the website but it’s only for casino games so you won’t be able to find your next sports wager with it.

Grosvenor_casino_casino_screenshot

Top 5 Tips and Tricks

  1. Play in the Million Pound Picks competition each week
  2. Use the Acca Boost tokens that are available 3x per week
  3. Check out the Watch & Bet service for the free UK and Irish horse racing streaming  
  4. If you have one, use your existing membership number on your online account
  5. Try out the bet builder feature

Improvement Areas

There are some obvious areas of improvement for Grosvenor sport. Firstly, it would be good for them to publish the maximum pay-outs for specific sports. This would help players before they place their bets.

Secondly, the live chat waiting times were significantly longer than we’ve experienced with some other betting sites, reducing these would be a positive.

In terms of usability, the desktop text search doesn’t include sports betting, which is disappointing. This often helps navigation for those unfamiliar with the bookmaker and where their specific event or selection might be found.

Finally, more payment methods being added would be a big positive for Grosvenor. At the moment the choices are limited. The addition of Apple Pay, GPay and other e-wallets would be a step forward.

Conclusion

Overall, Grosvenor is a trusted online betting site for UK customers to consider. They offer a safe and secure betting environment, covering a wide range of sports.

As a brand with decades of experience in physical casinos, they continue to be a great choice for gaming online too.

Grosvenor Sports offers a wide range of markets with competitive odds for it customers. It also provides a unique welcome bonus which will suit many player. Back to top

FAQs

Yes, Grosvenor sport is a safe betting site to use. They have two iGaming licences including one from the United Kingdom Gambling Commission.

Grosvenor sport is part of the Rank Group. They also own other gaming brands such as Mecca Bingo.

Yes, Grosvenor sport offers cash out on a wide range of sports including football, cricket and golf.

Although they started as a bricks and mortar casino brand, Grosvenor offers online sports betting as well as traditional casino games.