Is Grosvenor Safe?
If you’re based in the UK, you may already have heard of the Grosvenor brand from their physical casinos.
They have over 50 years in the industry, but does this mean a safe experience for online sports bettors? We’ll explore what they have to offer.
Our team have taken a detailed look at bonuses, customer support, payment methods and much more in this Grosvenor sport review. Discover how they compare to the best betting sites.
Grosvenor Sports Security
We will only review a site that is a fully safe and secure place to play. Thankfully, Grosvenor ticks all the boxes when it comes to security.
The site makes use of 256-bit SSL encryption. This ensures that the personal and financial data shared between players and betting sites is protected from third parties. You can bet with confidence when this measure is in place.
While some of the top betting sites use 128-bit encryption and can be considered perfectly safe, 256-bit is great to see.
Protection of Funds
When assessing a betting site, it’s important to consider if your funds are protected in the unlikely event of the business encountering financial difficulties.
Grosvenor sport offers a medium level of protection, which is the most common level amongst online betting sites in the UK. They are kept in separate accounts and arrangements have been made that in the event of insolvency, these will be returned to customers.
Selected sites offer a high level of protection, but the medium rating is certainly satisfactory based on the requirements to achieve it.
Every sportsbook or casino listed on our site must have a valid UK Gambling Commission licence. This offers assurances to players about what they can expect when signing up and throughout their time as a customer.
Not only do Grosvenor hold a licence from the UKGC for their online and offline businesses, but they’re also regulated by the Alderney Gambling Control Commission for customers based outside the United Kingdom.
Holding multiple iGaming licences is a significant positive. It shows that brands can satisfy these authorities and maintain high standards when it comes to their online operations. This is a definite positive for those considering Grosvenor sport or casino.
As part of the Rank Group, there is a dedicated responsible gambling website available at the click of a button.
This details the measures that are in place for anyone who is betting with one of the brands under the company umbrella. These include:
While many of these are common across the UK betting industry, it’s impressive to see that deposit limits are shared across multiple brands. This means if you have already set up a limit with one site, you won’t be able to breach that cap by depositing more on another.
Grosvenor Sports Offer – Double The Odds
The Grosvenor sport welcome offer is relatively easy to understand. It doubles the odds of your chosen bet, with a maximum stake of £10. There are no complex terms and conditions to deal with – definitely, a sign of the best betting offers on the market.
New customers get a 100% odds to boost token in their account which can be used on any wager in the first 60 days after signing up. You can choose which bet to apply this to. It doesn’t have to be right away. Simply click the box in the bet slip to apply it.
using one of the links in our page
via any method
and place £10 maximum stake on it
within the betslip
if your bet wins, with the profit on the bet being doubled
Offers for Existing Players
As well as the sign-up offer, Grosvenor has other sports promotions available to existing customers. These are designed to reward loyalty from those who bet there, but are they worth looking at?
Million Pound Picks
Several betting brands have opted for this kind of promotion in the past few years. They offer free entry to play for a huge jackpot through a prediction game. Million Pound Picks is another to consider.
Players get one entry each week. The aim is to pick 10 correct first goalscorers in the selected matches. This is obviously extremely tough to achieve, but there are some other prizes available each week too which make it worth playing.
- 10 correct first goalscorers – £1,000,000
- Most correct goalscorers in the week – £2,000
- 3+ correct goalscorers in the week – £10 free bet
Those who like to place accumulators might find this offer from Grosvenor particularly interesting. They offer 3 Odds Boost tokens to each customer, each week.
These can be applied to multiples of three legs or more, with a maximum stake of £10 per bet. It’s a variation on the current welcome bonus.
Any extra winnings are paid in cash and there appear to be no minimum odds requirements per leg, which is a nice addition. These promotions usually have requirements that make it harder to turn a profit.
This could be particularly great for players who enjoy football betting, or horse racing as accumulator bets are hugely popular in those sports.
Grosvenor Sports Betting Markets
During the course of our Grosvenor review, we counted a total of 36 different sports available to bet on. That is comparable with some of the best betting sites available in the UK at the moment.
The most popular sports at the time of writing are as follows:
– Horse Racing
– American Football
These are the sports most likely to appeal to most customers, but there are plenty of others available. These include everything from surfing and trotting to politics and TV specials.
We were impressed by the choice on offer. There is a depth that some might not expect from a site that has previously focused so heavily on the casino side of things.
After looking through the Grosvenor sport site, it’s clear there is a £250,000 maximum pay-out per day across any sports. This is lower than many top bookmakers who offer higher limits on sports such as football and horse racing.
We couldn’t find any information about the maximum pay-outs for specific sports. Upon contacting customer services, we were advised this information wasn’t publicly available.
This isn’t ideal for players who might be putting together multiple bets with sizeable pay-outs and want to be assured their winnings won’t be capped. Normally this information is freely available so we have requested it and will update our review if it’s provided.
It’s clear that horse racing is a priority for Grosvenor, which is unsurprising given it’s one of the most popular sports for betting in the UK.
Every UK and Irish race is covered each day, with fixed odds, extra places on selected races and some price boosts too. These promotions could be selected single bets or multiples which are boosted compared to the usual odds.
International racing is available as well, with races from the USA, South Africa, Australia and more all listed on a daily basis.
Betting on horse racing is easy to do with Grosvenor sport and they have a wide selection of races covered.
Best Odds Guaranteed (BOG) is available with Grosvenor, which is another advantage for those who want to bet on UK or Irish racing. As usual with online betting sites, this applies to bets struck after 9 am on the day of the race.
So, if you’re betting on overnight prices or ante-post markets, BOG won’t be applied if your selection returns at bigger odds.
A good range of sports to bet on is a positive, but it’s important to check that any betting site we review is offering competitive odds.
To check this, we compared the odds for an upcoming Premier League game between Leicester City and Arsenal. As a top tier event, it will help understand how much margin is being built into the prices across two popular markets.
|Bookmaker||1X2 Margin||BTTS Margin|
As you can see from the table above, Grosvenor is offering competitive odds on this match. Despite them not being as big of a name as those we used for the comparison, the odds were in line with several household names, even better in some cases.
Live betting has grown in popularity in the last few years so it’s reassuring to see Grosvenor sport offering a good choice of in-play odds.
The choice of events and markets was plentiful and the most popular bets were covered. This site is still a little way behind the top performers in this area. However, the majority of bettors should find what they’re looking for. Our bets were processed quickly with minimal delays.
Unlike pre-event betting, it’s possible to “favourite” live events so that they show at the top of the list. This is useful functionality and would be useful if it was extended to all markets and events, not just in-play ones.
A significant positive for bettors is that Grosvenor sport has a Watch and Bet service available to customers. This is offered for all UK and Irish horse racing. It’s not necessary to place a bet on the particular UK or Irish race in order to watch, as long as you have a funded or active account.
It’s not as wide of a range as some other UK betting sites. Some offer live streaming on football, cricket, tennis and more. However, it’s worth considering this as a notable feature if you’re looking to bet on racing and watch the action online.
The Watch and Bet service is available to any customers who have a positive account balance or have placed a bet within the last 24 hours. International racing is also offered when betting £1 or more on the race (or 50p each way).
A key feature for some bettors in the modern era is the availability of cash out. The option to take a return from bet, either for a loss or a profit, gives an extra layer of control over your picks.
We can confirm that cash out is available with Grosvenor sport. In saying that, it’s not possible to confirm the exact markets that are eligible. Usually, this is indicated on the event page, but it’s not the case here. Adding this would be an improvement.
Although the basic function of cashing out a bet is on offer, there are sites that do a better job of facilitating this through the likes of partial and auto cash out.
The ability to build your own bets on a single event has become one of the leading choices for UK punters in the last couple of years.
Grosvenor have this option available on selected sports, including football and the NFL. Players can combine multiple selections into one accumulator in just a few seconds.
A new addition to the platform is “Pre-packs” which combine popular picks into ready-made markets. Don’t want to trawl through the various options to build your own? Simply pick one of these pre-packs and add it to your bet slip.
|Payment Method||Minimum Deposit/Withdrawal||Withdrawal Time|
|£5/£10||1-3 working days|
|£5/£10||1-3 working days|
|£5/£10||Up to 24 hours|
One of the marks of a worthwhile betting site is that they only work with established and trusted payment methods.
The choices on offer at Grosvenor sport aren’t the widest on the market, but they cover several of the most popular choices in the UK market.
PayPal is accepted and withdrawals are processed within 24 hours, making it the quickest of the options available right now. Using a debit card it could be up to 3 days, which is longer than many of the top operators, some of whom can process these transactions in a couple of hours.
Between PayPal and debit cards, most players should find a solution that suits them.
Grosvenor Sports Betting App
First of all, unlike the website, there is a dedicated app for Grosvenor sport. This allows players to focus on the part of betting that they prefer. If you’re already a member after visiting one of their properties, you can log in right away using your existing membership number.
The app is very similar in design to the main website, so if you’re familiar with one, it should be an easy transition to the other.
The app has all the same odds and features that you’d find on the desktop site. Indeed, the text search on the sports app is much more useful than on the usual website because it allows you to search through all the available events, not just the casino games.
Overall, it is a solid offering that is up there with the best betting apps in the industry.
Customer Support at Grosvenor Sports
As part of this Grosvenor Sport review, we tested each of the customer support channels to see how our questions were handled. Live chat remains the best choice for a fast response, with each of our queries being picked up within 20 minutes.
The live chat waiting time was longer than other betting sites we’ve reviewed. However, you do get to see how many customers are ahead of you in the queue.
It would be better if these times were reduced. It would bring them in line with some of the leading brands where an agent has connected right away. The service isn’t available 24/7 either, which is a shame.
It’s possible to email the customer support team too. We found responses to this were slower, sometimes waiting up to 48 hours for a response. If you have an important question or issue, live chat is the way to go between 7 am and 10:30 pm.
The Grosvenor sports website and apps are easy enough to use. Sports bettors might find the desktop site a little frustrating though. The casino is given priority on the navigation bar, but this is to be expected for a company with its roots in the casino business.
If you’re interested in slots, table games and jackpots, of course, they’re available at the touch of a button. There are plenty of casino specific offers and promotions too. Check out our Grosvenor casino review for a detailed look at these.
That’s not the case on the app though, because there’s a dedicated one for sports betting. There is a text search available on the website but it’s only for casino games so you won’t be able to find your next sports wager with it.
Top 5 Tips and Tricks
There are some obvious areas of improvement for Grosvenor sport. Firstly, it would be good for them to publish the maximum pay-outs for specific sports. This would help players before they place their bets.
Secondly, the live chat waiting times were significantly longer than we’ve experienced with some other betting sites, reducing these would be a positive.
In terms of usability, the desktop text search doesn’t include sports betting, which is disappointing. This often helps navigation for those unfamiliar with the bookmaker and where their specific event or selection might be found.
Finally, more payment methods being added would be a big positive for Grosvenor. At the moment the choices are limited. The addition of Apple Pay, GPay and other e-wallets would be a step forward.
Overall, Grosvenor is a trusted online betting site for UK customers to consider. They offer a safe and secure betting environment, covering a wide range of sports.
As a brand with decades of experience in physical casinos, they continue to be a great choice for gaming online too.
Is Grosvenor sport safe?
Yes, Grosvenor sport is a safe betting site to use. They have two iGaming licences including one from the United Kingdom Gambling Commission.
Who owns Grosvenor sport?
Grosvenor sport is part of the Rank Group. They also own other gaming brands such as Mecca Bingo.
Can you cash out in Grosvenor sport?
Yes, Grosvenor sport offers cash out on a wide range of sports including football, cricket and golf.
Does Grosvenor take sports bets?
Although they started as a bricks and mortar casino brand, Grosvenor offers online sports betting as well as traditional casino games.