Duelz Casino launched in 2018 but the company behind the brand had been in operation since 2017.
Is Duelz Casino Safe?
In this Duelz Casino review, we’ll take a close look at the terms generous welcome offer which includes 100 free spins.
Discover why we consider this online casino legit with an in-depth analysis of their 24/7 customer support, fast withdrawal times and unique Duelz battle games. Read on to find out everything you need to know.
- No dedicated app
- No FAQ section
- High minimum deposits and withdrawals
Excellent security features are top of mind at legit when deciding if a site is considered safe or not. We did a scan and discovered 128-bit encryptions in place on the site. This is the industry standard and ensures that all your data is kept secure, although of course, it is not a guarantee. Some of the best online casinos provide 256-bit encryptions, but 128-bit is considered safe.
Furthermore, we were impressed with the range of trusted payment methods. Not all smaller casino sites provide as many options, and we were especially pleased to see PayPal. Having well-known payment methods is a good mark of trust.
Another positive indicator we discovered for our Duelz Casino review was that they are very upfront about player identification. As soon as you register you are informed that you will need to provide proof of ID at some point down the line. We really like this as it is something that all sites are required to ask for, but some wait until players try to withdraw.
Duelz Casino are licenced to operate in the UK under the SuprPlay Group that also operates other brands such as NY Spins and Voodoo dreams. They have held the United Kingdom Gambling Commission (UKGC) licence since 2017 and have had no regulatory actions taken against them.
The UKGC is very strict and is known to hand out fines if a site doesn’t comply. The likes of LeoVegas and Betfair have encountered some small issues in the past so it’s great to see that Duelz Casino have not.
On top of a licence in the UK, SuprPlay is also registered with:
- Malta Gaming Authority
- Swedish Gaming Inspectorate
These are both sterling governing bodies and in addition to the UK is impressive. We like when online casinos show more than one licence as it shows that they can adjust to meet requirements across different territories. This is no easy task and one which we respect.
Responsible gambling tools are an important aspect of any online casino. In fact, all sites are required by their licence to provide several to players. In the case of Duelz Casino they go above and beyond with:
- Loss limit
- Deposit limit
- Wagering limit
- Session limit
- Close account
- Gamstop Multi-Operator Self-exclusion
- Reality Check
We like that there is also a short description of what each one means on-site to avoid any confusion.
All players can benefit from responsible gambling tools, so we recommend you check out what is on offer.
- Holds excellent licences
- Provides trusted payment options
- Encourages responsible gaming
- 24/7 customer support in English
- Part of a reputable company
Duelz Casino – New Players Double First Deposit up to £100 + 100 Free Spins
The first thing we noticed about the Duelz Casino offer was the generous bonus amount and the number of free spins on the top. In our experience, the best casino bonuses contain both a deposit bonus and free spins so this is great to see.
It’s easy enough to claim the offer:
this offer is for new players only
via any method
Up to £100 in bonus funds
and a further 20 for the next 4 days
It’s worth bearing in mind that the minimum deposit is £20 here, so more than some players may wish to part with. This is also higher than the norm compared with the rest of the market.
Let’s say for example you deposit £20, you will instantly have £40 to play with, which is excellent. But of course, wagering requirements do apply.
At Duelz Casino this is set at 30x for both the deposit AND the bonus amount. So, if you deposit £20:
£20 + £20 = £40. £40 x 30 = £1200
You will need to wager £1200 before you are able to withdraw.
The maximum winnings you can take from the bonus funds is £500. This is a higher amount than we sometimes see, so this is a plus.
On a positive note, there are no method restrictions. Unlike other sites that limit this heavily, you can choose any depositing method and still be able to claim the offer.
Overall, we see this as standard for the market. Some sites offer lower wagering applying 35x to just the bonus. But the £500 maximum amount is higher than most, so it evens out.
- Minimum deposit £20
- Maximum winnings £500
- 30x wagering on deposit and bonus
- Maximum bet with bonus £2
- No payment restrictions
- Game contributions vary
Another term to pay attention to is that not all games contribute equally to turnover. This is common amongst online casinos. The breakdown at Duelz Casino is:
- Video slots, Classic slots & Jackpot slots: 100%
- Scratch games: 100%
- Roulette 5%
- Video Poker: 5%
- Blackjack & Baccarat games including Punto Banco: 5%
- 3-card Poker, Oasis Poker, and Red Dog: 5%
- All Live Casino tables: 5%
- Other table games: 40%
If you deposit £20 you will have to turn over £1200. If you choose to play on Roulette, this will increase to £24,000 as every £100 you wager only counts as £5 (5%). This is a lot more than if you play slots, so play carefully.
100 Free Spins on Book of Dead at Duelz Casino
There is also the addition of free spins. As soon as your initial deposit hits, you’ll be awarded 20 free spins on the Book of Dead. This is a hugely popular slot so brilliant for players. The free spins are at a value of £0.10 each, which is standard for free spins.
For the following four days, you’ll be awarded a further 20 free spins on the same game. You must log in each day to claim though. We played our free spins without any fuss as they were credited as expected.
As with the deposit bonus, there are also restrictions. A 45x wagering is applied to winnings from free spins. This can be considered quite high compared with other sites such as LeoVegas who do not impose any wagering on free spins.
Furthermore, the maximum win from free spins is £100. This is fairly high compared with other sites, so again it balances out.
Don’t forget to log-in every day to earn your 100 free spins on the Book of Dead. They are awarded in batches of 20 following your first qualifying deposit
Existing Customer Offers
Duelz Casino has an easy to see ‘promotions’ tab within the main menu down the left-hand side of the page. Here you will see what offers are open to you.
At the time of writing, we found one in the form of a 10% cashback bonus. This is a weekly cashback offer awarded every Friday at 11.00 BST. You will need to opt-in to the offer to be eligible.
The offer is based on your net spend for the week, with a minimum of £0.10 to be awarded. We discovered that there is no upper limit to what you can receive. This stands out against other sites who usually cap this at around £100.
Furthermore, that are no game restrictions. Again, this is something that is often limited by even the best online casinos.
We contacted support as we weren’t 100% sure about wagering, but they confirmed that it is cash you receive back meaning there is no wagering required. This makes the bonus even more appealing from a legit point of view.
In comparison with other sites that promote more than one offer at a time, this could make Duelz Casino look a bit light. In saying that, the current promotion offers fair terms and high potential rewards so it’s a thumbs up from us.
The cashback offer is based on net spend. This is calculated at bets – wins – rewards. So effectively, it is based on your losses.
If you bet £100 and win £50 you’ll receive cashback of £5. However, if you bet £100 and win £100 you will receive nothing as you break even.
Play a Duel at Duelz Casino
This is where Duelz Casino sets itself above other sites, and where it clearly gets its name from. It’s a unique feature that we’ve not come across on any other casino we’ve reviewed.
Players have the chance to go head-to-head in a duel with other players on site. In these duels, you can earn stars and trophies which can unlock treasure chests. These chests can contain anything from cash prizes to spells that can be used in future duels on site.
The chests can be used in any duel. There is no ranking system, and you don’t earn experience points. Players are randomly assigned so you could come up against a player in their first duel or their 100th.
There are also leaderboards in play, and the more trophies you win the higher up the leaderboard you will go. Prizes are awarded on leaderboards too.
It might sound a little complicated, but we found them to be good fun. To win a duel you’ll need to be more successful than the other player in a 10-minute duel. It’s almost like a video game and there is a tutorial before you start, so you’ll have a full understanding.
The duel feature adds an extra element of entertainment for players but of course, do bear in mind that each game is a bet. You can set the bet amount from a range of £1 – £200 so be mindful before you commit.
It is also possible to buy spells and treasure chests. We advise you to always play responsibly, and this extends to add-ons such as these.
Duelz Casino Games Selection
There are 1000+ games to pick from at Duelz Casino making it one of the largest in the UK market. Some sites such as LeoVegas and Unibet boast more, but 1000 is an excellent number.
It should be no surprise therefore that the range of games on offer also varies greatly. When you reach the games part of the site you’ll find twelve handy filtering options on top of the games grid. These are:
- Top picks
- Last played
- New slots
- Table games
- Live casino
- Megaways and win both ways
- Sticky wilds
- Slots (all)
- Ancient Egypt
- High volatility
So, if you only want to see games that fit in any of those categories, simply click on them and the games will appear. It’s not the most extensive filter list we’ve come across, but it does outdo quite a few. We do like to see additional filters, especially by slot providers as often players will have a preference.
There is also a search bar. If you know what game you’re looking for then simply type it in.
We’re impressed with the quality of the jackpot slots on offer which includes Mega Fortune, Mega Moolah and Hall of Gods. These are only featured on top casino sites and considering how new Duelz Casino is, it’s excellent to see all of these here. It is a good mark of trust to be able to host such huge jackpot slots.
In terms of software, we think that there is something to suit every type of player. We were shocked to discover over 50 different game providers. Normally an online casino will have a dozen or so different options and we would consider this more than reasonable, so 50 is certainly above average.
And it’s not just quantity, but quality too. Our top 10 picks from their site are:
- Big Time Gaming
- Play’n Go
- Relax Gaming
- Quick Spin
- Pragmatic Play
Of course, there are plenty of others too including small developers which is great to see.
New games are added often too, so there’s a chance that we will see this increase over time.
All online casinos have set limits for each type of game. There is usually a good range to suit high rollers as well as casual players. As you can see from the table above, Duelz Casino follows this trend.
Live Casino Games at Duelz Casino
The live casino at Duelz Casino looks a little slim with only 22 games showing. However, on closer inspection, there are over 200. To access the larger suite of games, you need to launch a live game and click the cross on the left-hand side. Once closed, you will then land in the main live casino lounge.
Evolution Gaming is the sole provider in the Duelz Live Casino. It is regarded as the leader in live casinos and is widely respected. So, to be able to host their games on site is excellent. Furthermore, there is a range of games with tables for:
- Ultimate Texas Hold’em
And there are several top gameshow style games including Crazy Time and Gonzo’s Treasure Hunt. So, while it may not have dozens of tables to pick from there is still a good choice.
We do like when an online site hosts more than one provider, but if they only have one then Evolution Gaming is our preferred choice.
Duelz Casino Payment Methods
As you can see there are a good number of trusted payment options to pick from.
We like that you can choose any method and still claim the welcome offer, this is a huge plus. Most other sites strongly restrict this with many only accepting debit cards.
You may also notice that withdrawal times are fast. They are in fact, some of the fastest withdrawals we’ve come across when researching sites. They promote 6 hour times to PayPal, Trustly, Neteller and Paysafecard. Only the likes of Paddy Power can compete with this, so it really sets Duelz Casino apart from the rest.
The only downside we see here is that the minimum deposit and withdrawal for all methods is set a £20. While this isn’t a dealbreaker for some, it is higher than we normally see.
You will need to withdraw to the same method you use to deposit.
Duelz Casino on Mobile
At the time of writing our Duelz Casino review, there is no downloadable app for players to enjoy. However, it is available to play through browsers on mobile devices
It has clearly been optimised to fit some screens and we found the graphics to be as sharp as the desktop version. The navigation was simple and the hamburger menu made finding games easy.
The only downside is that there were no filters for finding games which can be a bit frustrating with a suite of 1000+. There was a search bar though, so if you know what you’re looking for you can find it.
In terms of safety, we were able to log in with our fingerprint, although Face ID is also an option. We really like these additional security steps and encourage players to take advantage of them.
Although there is no dedicated app, you can play safely on most mobile devices
Customer Service at Duelz Casino
A 24/7 live chat is the gold standard of customer support in our opinion. It gives players the chance to get a quick response to a query in the shortest period, and in most cases, it is the most convenient way too. As Duelz Casino offer this, we are happy.
In saying that, however, they are lacking an FAQ section. These can be so helpful for general queries surrounding basic things like bonus terms, payment options and the likes. It’s slightly disappointing but we haven’t had any difficulty with reaching live chat, so it is not a huge issue.
Live chat is found in the hamburger menu on all mobile devices
We found during testing for our Duelz Casino review that the site is easy to navigate. It’s also quite unusual in terms of graphics. One of the first things you’re likely to notice is that the page is not static.
The background moves as you move around the site which is something they refer to as a ‘tilt effect’. It’s cool looking but for us, it was a bit too much; luckily, it was a feature that you can turn off. You simply need to go to settings on the left-hand side of the page to disable it.
You will also notice animations in the background of what we would describe as killer rabbits. This is not something you can turn off, but once you load a game it no longer occurs.
To navigate you have a menu to the bottom left hand of the page. You’ll find everything you need there, including where to buy treasures, spells and look at league tables. If you want to play a duel you will see a large yellow play button on the middle of the left-hand menu. Your account details are at the top of the left banner too.
Everything was easy to find, and we enjoyed the quirkiness of the casino. It’s certainly one that we will remember.
Tips and Tricks
Top 5 Tips
- Wager your bonus on games that contribute 100% to the turnover
- Try out the Duelz feature
- Contact customer support via 24/7 live chat if you have any queries
- Access the full live casino suite by selecting any game, and then using the ‘X’ in the corner to close it
- Deposit via PayPal for extra security while playing
We’d like to an FAQ section as they can be useful. In our experience, basic questions can be answered there as it provides the first line of support.
A dedicated app would be nice too. Although the mobile site works well, an app can provide more safety to players and give a slightly different experience.
The minimum deposit of £20 is higher than we see at most other online casinos. This goes for the minimum withdrawal of £20 too. It could be off-putting for some players. £10 is the most common amount with the like of bet365 setting these limits at only £5 for some methods.
Finally, we would also like to see a few more filters in the casino games menu. In particular, we’d like to see this by provider considering that Duelz Casino boasts over 50 different options.
Duelz Casino is a fun, quirky and safe online casino. In our testing of the site, we enjoyed many of its unique aspects and consider the duel feature to be one of the best.
Promotions are fair and regular and we found that the terms were in line with industry standards. Overall, Duelz Casino gets the legit.org seal of approval and we think this will become a favourite amongst players. Why not check it out for yourself?
Is Duelz Casino legit?
Yes, it is. Duelz Casino is licenced by the UKGC and is legally able to operate in the UK. It forms part of a trusted group and is most definitely a legit online casino.
Does Duelz Casino accept PayPal?
It does. Players from the UK can make deposits and withdrawals via PayPal. Furthermore, it is also an eligible method for claiming the welcome offer.
Is the Duelz Casino Offer safe?
Yes, it provides good value to players and as fair terms. New players can get a 100% first deposit match up to £100 with 100 free spins on the Book of Dead too. To claim it:
- Register a new account
- Deposit a minimum of £20
- Get 100% more than you deposit
- Plus 20 free spins on Book of Dead for five days in a row
Is there live chat at Duelz Casino?
We’re pleased to see that Duelz Casino provides a 24/7 live chat service. The response times are good, and all of our queries were answered in a timely manner.