Know Your Customer checks are completed by all online betting sites as they are a requirement for both the UK licence and anti-money laundering rules. It also helps protects minors so it is an important part of registering.
Is Casumo Sports Safe?
Casumo is a well-known casino brand that has recently launched a sportsbook in the UK, but how does it measure up?
In this Casumo sports review, our expert looks at the sponsorship with Reading FC – the Casumo app, bonuses, security and more.
Read on to discover all you need to know.
Casumo Sports Overview
| Safety rating | ⭐⭐⭐⭐⭐ |
| Owner | Casumo Services Limited |
| Founded | 2012 |
| Live chat | 24/7 |
| Licence | UK and more |
| Test period | 8 hours |
Pros
Casumo Security
Casumo Security
| Is Casumo safe? | Yes |
| Licence | UK and others |
| Bonus terms | Fair |
| Withdrawal problems? | No |
| Protection of funds | Medium rating |
| Ever blacklisted? | No |
| Fines? | Yes |
| Payment options | PayPal, Apple Pay and more |
| SSL encryptions | 128-bit |
| Responsible gambling | Excellent |
Casumo is a safe and secure betting site protected by high-tech firewalls and encryption technology.
They make use of 128-bit SSL encryptions which make your personal data difficult to access. All websites should have this, you will see an ‘s’ after the ‘HTTP’ in the URL, if you don’t see this then the site may not be secure.
The company also carries a good reputation having been in business for over a decade. The sportsbook is relatively new having launched in 2019, but it is hosted on the same safe platform as the casino that has been around since 2012.
In addition to these, they also take KYC (Know Your Customer) seriously and require proof of ID and address early in the process. On creating an account, we were asked straight away before playing.
While this might seem overly keen, it is good to see that Casumo sports are upfront about this as it is a legal requirement for all players to do this.
Licence
A hugely important aspect of any review on legit is assessing which licence they hold. Having checked we can see that Casumo sport was awarded a UK licence in 2015 by the United Kingdom Gambling Commission (UKGC) and has held it ever since.
On top of that, we also found licences with:
- Malta Gaming Authority
- Spelinspektionen (Sweden)
- Danish Gambling Authority
To hold not one, but four prestigious licences at one time is an excellent mark of trust. It shows that Casumo Sports can satisfy the requirements of each licence, which is no easy feat.
In comparison with other betting sites we have reviewed, four licences are at the top end of the scale, with very few matching that, or bettering.
Protection of Funds
As per the terms of a UK licence, Casumo Sports are required to keep player funds separate from company funds. This ensures that funds held in customer accounts are kept secure in the case of insolvency.
The rating given by the UKGC to Casumo in this matter is medium protection. This means that in the unlikely case of Casumo Sports falling into administration, you would most likely get your money back – although this is not an iron-clad guarantee.
Medium is the most common protection level we come across with only a couple of sites such as Betfair and Paddy Power meeting the high rating. Some betting sites offer a ‘not protected’ status too, so we’re happy with the medium rating on offer.
Fines
Casumo Sports have been subject to two historical and large fines by the UKGC. Most recently they paid a £6m fine for failings found in their responsible gambling and anti-money laundering procedures from October 2019-January 2020.
This highlights how much the UKGC scrutinise sites that add to player protection.
There has been a number of senior changes at the company since these, with Casumo Sports saying they are now a ‘compliance-led business’. This is positive to hear, and they have been acknowledged by the UKGC as doing so.
We should also point out that the fines were of course of a serious nature, but the issues have been fixed and did not affect the safety of the site.
Casumo Sport and Reading FC
Casumo Sport is the main shirt sponsor of the English Championship side Reading Football Club. They signed a bumper two-year deal in 2019/20, and it shows how ambitious the brand is.
Having only joined the world of sports betting in the UK in 2019 it’s great to see they have jumped in at the deep end. Reading is a respected club too, so it would have been a costly deal.
Reading has said of Casumo “We’ve been impressed by Casumo’s imagination and desire to immerse themselves into our club, culture and fanbase.”
We see this sponsorship as an excellent mark of trust.
Responsible Gambling
Casumo Sports offers an impressive range of easy to access and useful responsible gambling tools. Players are encouraged to look at limits when registering and it is something that we would also encourage.
On-site, you can set:
- Deposit limit
- Loss limit
- Wager limit
- Time block
- Logged in time limit
These will help you keep track of your betting activity.
Furthermore, there is a dedicated https://casumocares.com/ site that is filled with excellent information. The content contains details of how to spot the signs in others, finding support, protecting minors and more. It’s something that is worth checking out and the page is user-friendly too which is a plus.
Casumo Sports is Legit Because:
- Holds four high-quality licences
- Promotes responsible gambling
- Makes use of 128-bit SSL encryption technologies
- Provides a range of trusted payment options, including PayPal
- 24/7 live chat support
Casumo Sports Bonuses
At the time of writing, there is currently no UK welcome offer for Casumo Sports. This is disappointing as it is something that most online bookies offer. We’ll keep the site updated in case there are any changes to this in the future.
On-going Offers at Casumo Sports
As well as a reasonable welcome offer, Casumo also currently have three promotions available to all players. These are:
- Up to 10% Profit boost: Pre-match accumulators
- Up to 10% Profit boost – Live betting accumulators
- Casumo boosts – Selected markets
The top two are very similar, with the only exception being one is for live betting and one pre-match.
Casumo boosts are pre-selected markets with enhanced odds. These seem to appear regularly with more than one highlighted for the likes of Premier League match days.
The boosts are generous and worth it if it’s a bet you like the look of. You can find them in the full list of sports under ‘Casumo Specials’.
Profit Boost at Casumo
The profit boost is not a common betting promotion anymore, so it is interesting to see this. It is a boost on winning accumulators.
It’s actually a very good offer when you consider you are placing the bet already, and you can earn up to £500 extra winnings, in cash. The boosts you receive are:
- 5% on trebles
- 7.5% on four leg bets
- 10% for bets with five or more
Of course, there is a full set of terms and conditions that go with the offer, and we should point out that the promotion is running for only a limited time. Through experience, we know that promotions do run regularly though, so it’s worth checking out.
Key Terms
- 18+ UK customers only
- Profit boost on accas apply on all sports
- Real money single bet stakes a min odds of 1.1 will qualify only
- Max stake per bet: £2000
- Max extra winnings per stake: £500
- Outright markets excluded
Casumo Loyalty
There is a theme of having a Casumo adventure. As soon as you sign-up you’ll see your avatar around the site, including within your account. When you place a bet, you move up in your current loyalty level, with rewards as you move through the levels.
We contacted customer support to get more details about what rewards were on offer, but it appears to be pointed more towards casino players. This is a little disappointing as the general idea is very good and we like being rewarded for playing.
In our Casumo casino review, we highlighted that the bonuses are generous so we would expect that you would get something at least useable. We would suggest that you play as you normally would and enjoy whatever rewards you receive (even if they are casino-related)Casumo Sports Markets
Casumo Sports Markets
Casumo Sports Betting Markets
| Bet | Here |
| Number of sports | 30+ (excellent) |
| Top sports | Football, horse racing, cricket |
| Other sports | American football, golf, tennis |
| Cash out? | Yes |
| Bet builder? | Yes |
| Live betting? | Yes |
| Live streaming? | No |
At the time of writing our Casumo Sports review, there were over 30 different sports to bet on – this is an impressive range and in line with top betting sites around the UK.
The top sports include:
- Football
- Horse racing
- Cricket
- Golf
- Tennis
- American Football
- Snooker
As they have strong Scandinavian roots you can also find sports such as ice hockey, winter sports and floorball well positioned.
Overall, we are very impressed with the options available to sports bettors.
Football Betting at Casumo
Players that enjoy betting on football will likely enjoy the offering at Casumo Sports. We found that markets were easy to navigate with clear signposts throughout. The markets were in-depth, and they matched those of the best football betting sites in the market.
The leagues were clear to see highlighted just below the main sports bar making it easy to create your bet.
A feature that stood out for us was the market options when in full fixture view. Say you’re looking at the list of Premier League games for a set day, you’ll see the list and can change the odds you see.
So, if you’d rather see the Both Teams to Score (BTTS) market simply select it from the drop-down list and those odds will show for all games. It’s especially handy for accumulator bets and one that we’ve not come across before in the past.
Maximum Payouts
Maximum Payouts at Casumo Sports
| Football (major leagues) | £250,000 |
| Football (other leagues) | £100,000 (a few at £50,000) |
| Horse racing UK | £100,000 |
| Horse racing international | £25,000 |
| Cricket | £100,000 |
| Golf | £100,000 |
| Tennis | £100,000 |
| Basketball | £100,000 |
Most betting sites list their maximum payouts per sport in their terms and conditions. While this might not be something you think about, you should have an idea of what the amounts are.
The maximum winnings indicate what you can receive regardless of what your betslip lists as a potential payout.
This is common for betting sites to list as it protects them from massive payouts. We suggest that if your accumulator comes in at a huge price, to either adjust your stake or your selections so that it does not exceed the maximum amount.
Competitive Odds at Casumo Sports
1X2 Margin Comparison Chelsea vs Man City
| Bookmaker | Number of Markets | 1X2 Margin |
|---|---|---|
| Casumo | 412+ | 4% |
| Unibet | 401+ | 4% |
| bet365 | 350+ | 5% |
| Betfair | 214+ | 6% |
To demonstrate the odds at Casumo Sports, we have taken a snapshot of what margin they are operating to. In order to get a clearer picture, we have compared with other top betting sites on a Premier League match. This shows that Casumo Sports are competitive with the market.
The number of markets available is also impressive. Again, this shows that Casumo Sports provide a great deal of variety for its players.
We should point out that this is just one market, and one game we’re looking at. Other markets such as over/under and BTTS can vary between operators too so it is worth having a check on a couple of sites before committing to a bet.
Live Betting
To access live betting on Casumo Sports, you need to click on the ‘live’ button in the sports menu bar. It is in red compared with black, so it is easy to spot.
Once there you will find a good range of events in several sports. In saying that, you’ll only see events that are currently live. Some bookmakers offer a schedule of what is upcoming so it would be handy to see there.
Placing a bet is a straightforward process and, in our experience, bets were accepted quickly. Sometimes with in-play betting there can be a long lag between clicking place bet to it being confirmed. This is because odds move quickly in a live environment.
So, we were pleased that all our bets were taken and overall the experience was good.
Live Streaming at Casumo Sports
Unfortunately, Casumo Sports does not offer live streaming on any event. Not all bookmakers offer this service due to its high costs, but it is something we like to see.
We contacted customer support who confirmed that this was the case. There was also no information on whether it was in pipeline or not. We’ll update this page if this changes in the future.
Betting Sites with Live Streaming
- Excellent live streaming schedule
- Highly reputable
- Low wagering on welcome bonus
- Live streaming on a number of sports
- Generous welcome offer
- Secure in-house platform
- Generous welcome offer
- Easy to watch live streams
- Excellent betting odds
Casumo Sports Cash Out
Cash out is available on selected markets at Casumo Sports. We were happy with the number of games we found it to be on. If it is available, it is clearly shown in your betslip.
When your bet event begins, the cash out offer will be displayed within your betslip. As with all bookmakers, this is based on the current value of your selection. Bear in mind that this will change as the odds move during the match.
The only downside is that partial cash out was not available to us. This means that if you choose to cash out your bet will be settled. Funds for cashed out bets are automatically added to your betting balance, so it is easy to see what you have won.
Bet Builder
Casumo Sports is still a relatively new sportsbook so it’s great to see that they do have a bet builder feature. The interface for this feature is well optimised it is available on plenty of top sporting events.
We tried it out on a Premier League football match, and it was very easy to use. Being able to place a same game multi opens hundreds of more markets unique to the player. This provides even more choice and we’re big fans of it at legit.
Of course, as with all betting, we do recommend a quick comparison with other sites to ensure you’re getting value. During testing, we compared to several top bookies and can say that Casumo Sports were just as competitive.
Payment Methods
Casumo Minimum Deposits and Withdrawal Times
| Payment Method | Min Deposit/Withdrawal | Withdrawal Time |
|---|---|---|
 | £10/£1 | 1-5 working days |
 | £10/£1 | 1-5 working days |
 | £10/£1 | Within 24 hours |
 | £10/£1 | Within 24 hours |
 | £10/£1 | Within 24 hours |
 | £10/£1 | Within 24 hours |
 | £10/- | N/A |
There are excellent payment options on offer at Casumo Sports as you can see in the table above. We particularly like to see PayPal there as it is user-friendly and highly secure.
On top of PayPal, popular e-wallets Skrill and Neteller are options. Both are favourites with bettors, and the best part is that they also qualify for bonuses. This is quite rare with many of the best betting sites restricting these. In fact, there are no payment restrictions for bonuses at Casumo Sports.
The withdrawal times are excellent for e-wallets and PayPal which is another reason we rate them. Players will have their withdrawal funds within 24 hours. Some sites do promote instant for these, but if you get the funds on the same day, we see this as a positive.
Debit card withdrawals sit at between 1-5 working days. This is a bit longer than we like to see with the likes of Paddy Power offering these instantly.
In comparison with other bookmakers this betting site provides a good range, but what really stands out is the eligibility for welcome offers.
Casumo Sports App
Casumo Sports App Overview
| Available on iOS? | Yes, 11.0 or laer required |
| Available on Android? | Yes, Android 6.0 or higher required |
| Number of sports | 30+ |
| Live betting? | Yes |
| Usability | Excellent |
| Mobile web? | Yes, fully optimised |
| Browser access? | All major browsers |
| Additional secure log-in? | Yes, Face ID or fingerprint depending on the device |
There is a dedicated app for both Apple and Android users. Both are free to download within their respective stores and easy to find.
As a company, Casumo is mobile-focused and have put a lot of effort into their app. It is beautifully designed with bright colours and interesting graphics that makes it stand out from the crowd.
In terms of safety, players can set up a secure log-in via fingerprint or Face ID depending on the device. This is something we highly recommend as it helps protect yourself from fraudsters.
The same number of betting opportunities were also available to us too, so it was more than just a stylish app.
On top of that, the mobile web version has also been fully optimised. This means if you would prefer to play straight from your browser then you can.
Overall, it’s a top-quality mobile and app experience which we are happy to recommend.
Customer Support
Casumo Sport Customer Support Channels
| Live chat | Yes, 24/7 |
| [email protected] | |
| Telephone | N/A |
| Response time | Between 30 seconds and 5 minutes for live chat, and within 24 hours for email |
| FAQs? | Yes |
| Languages | English |
There are several channels open to players at Casumo Sports including 24/7 live support. This is available in English and during testing we found it to be very efficient. We contacted multiple times were mostly greeted within 30 seconds. Compared with other online betting sites this is fantastic.
We also liked that the ‘contact us’ link automatically opens an email to ‘[email protected]’. It was very simple to do, and we were replied to within four hours of our mail being sent.
For our Casumo Sports review, we also had a read-through of the FAQs. They were basic but covered key topics.
Tips and Tricks
Top 5 Tips
- Deposit using an e-wallet or PayPal
- Check out the on going promotions
- Make use of the bet builder function
- Download the app for an even better experience
- Check the maximum payout amounts per day before placing a large acca
User Experience
We have enjoyed testing the Casumo Sports site and have been impressed. It stands out due to its visuals, but it also has great features and competitive odds.
The website is very pleasing to the eye and easy to navigate. Furthermore, players can also enjoy casino products.
The Casumo Casino is an award-winning platform with over 2500 games to choose from. It comes highly recommend and is one of our top online casinos.
The Casumo Casino has won more than 12 industry awards and is highly rated.
Casumo Casino Review
Where It Can Improve
Casumo Sports is a good all-around betting platform but there are a couple of areas we would like to see improve.
Firstly, we’ll start with live streaming. For events such as horse racing, these can be a must, so it is something we’d like to see added.
In addition, a more comprehensive live animation system would be good too, because now stats for matches are limited. This is behind many other betting sites.
A big miss is of course a welcome bonus. This is something we would like to see introduced in the UK market.
Finally, an improved withdrawal time for debit cards would also bring them in line with the top betting sites.
Conclusion
To sum up our Casumo Sports review we’d say that it easily gets the legit.org seal of approval. It makes use of high-quality SSL encryptions, offers competitive odds, and has a great look.
This new betting site is one for both those who are trying betting for the first time and seasoned bettors alike.
Casumo Sport is a safe and secure betting site with exciting features too. It’s easily one of our top picks.
Back to Top
FAQs
Is Casumo Sport legit?
Yes, it is. They hold not only a UK betting licence but three others which are highly sought-after licences too.
Can I deposit with PayPal at Casumo Sport?
Yes, you can. PayPal is accepted for players in the UK.There are several e-wallets such as Skrill and Neteller that are also options.
How long do withdrawals take at Casumo Sport?
Up to 24 hours for e-wallets and PayPal. 1-5 working days for withdrawals to debit cards.
Is there a Casumo Sport app?
Yes, there is a dedicated app for both Apple and Android users. You’ll find a wide range of markets, trusted payment methods, bonuses and more.