Is Casino Gods Safe?
Casino Gods is an established UK casino with over 1500 games to pick from, but is it legit?
In this Casino Gods review discover all about their big welcome bonus which includes 300 free spins, 24/7 customer support and fast withdrawals.
Read on to find out why our expert rates them highly.
Casino Gods Security
We were impressed to find Casino Gods use top of the range 256-bit SSL encryptions on site. This is the best encryption technology there is and ensures that your personal data is well protected.
On top of that, there are also firewalls in place meaning your information is secure.
The brand was established in 2019 and has continued to grow and earn a solid reputation. It is run by Genesis Global who owns a number of high-profile casinos such as Casino Labs, and Casino Cruise.
Genesis was founded back in 2014 by people from within the industry so it has excellent connections and is highly regarded. We see this as a good sign of trust.
The only downside in terms of security is that they are not members of eCOGRA. This is something we look for in all our casino reviews. We like to see that they are part of voluntary organisations such as eCOGRA as it further promotes player safety.
Overall, we’re highly impressed with the security measures in place and would say on balance it is good in comparison to others
Casino Gods is licenced by both the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA).
Holding these licences means that they can fully operate in the UK, and in a number of markets across Europe and indeed the world.
We should point out that all of the casino reviews we look at hold a UK licence. This is because it is the biggest mark of trust. The UKGC is known to be strict with who they permit licences to and it protects players from unregistered sites.
The Malta licence is also held in high esteem. The small Mediterranean island has been the European hub for online casinos for many years and so is well versed in fairness and transparency.
Because Casino Gods hold both these licences, we can say that it is trustworthy.
Suspension of Licence
In 2020 Genesis Global had their UK licence suspended for a few days. This would usually be of concern as it would indicate some major failings, however, this does not seem to be the case.
We looked into what the issue was and can find no information on what happened. The UKGC re-instated the licence without any fuss or fines which is highly unusual. Genesis complained about being kept in the dark but had fully complied and no foul play was found.
In one respect it’s good to see that the UKGC take their role seriously and emphasise the importance of holding a UK licence. But unfortunate that the Genesis brand was brought into disrepute.
Having checked the situation out we are happy that the company did not fail to meet their licence requirements.
To complete the security section of our Casino Gods review we examined what responsible gambling tools were at our disposal. We were happy to discover that there is an entire ‘Safeplay’ section dedicated to keeping players safe.
It is across all Genesis brands, and it promotes the use of safe gambling tools. These include:
- Deposit/Loss/Wager Limit
- Reality Check
- Play History
- Self-Assessment questions
All players can make use of these as they can help keep playing fun. On top of those, there are also useful links to external companies such as GamCare who can assist players on several topics.
Casino Gods New Customer Bonus – 100% up to £100 + 300 Free Spins
Casino Gods gives new players the chance to double their first deposit up to £100. This in itself is a generous amount so when you add the 300 free spins on too, it is a great offer. Especially in comparison with the best casino bonuses on other sites.
But is it as good as it seems? Having inspected the terms we can say that it is reasonable although you do need to be mindful of a couple of key terms.
First, deposits via Skrill, Neteller, PayPal, Paysafe and Ecopayz are not eligible for the offer. This is standard with e-wallets especially the likes of Skrill and Neteller. Many online casinos do now accept PayPal, so it is a shame to see that not included.
40x wagering is required to complete the bonus and withdraw funds. We find this to be slightly above the average 35x but it is still achievable.
In saying that, 40x wagering also applies to the free spins. This isn’t as usual with sites such as LeoVegas offering wager free, free spins.
account using one of our links
in order to claim it
via an eligble method
up to £100
and a further 30 free spins for nine days
We should also mention that not all games contribute equally to wagering. The breakdown is as follows:
- Slots 100%
- Games under ‘classic slots’ 75%
- Table games 10%
- Blackjack games 5%
- Live/jackpot/video poker – 0%
The free spins are awarded in bundles of 30 with your first set being credited to your account immediately after your deposit. A further 30 will be added for the next nine days making up the 300 free spins.
The spins will be awarded on one of the following NetEnt slots:
So, the game selection is good. We should also point out that there is a £100 maximum withdrawal for free spins. This is a good cap with some sites setting this lower. For a relatively new online casino, it is excellent.
Live Casino Offer – 100% up to £100
There is a separate promotion unique to the live casino. This is great to see as it’s not something that all online casinos do. And of course, live casino games are excluded from the regular casino bonus.
To claim the live casino bonus:
This offer is only for live games, Live Roulette, Live Blackjack and Dream Catcher. All other games are excluded, so it is still a bit limited.
There is a 40x wagering applied to this bonus too, but unfortunately, no games contribute 100% to turnover. We find this to be a little bit sneaky as it makes the 40x much less achievable. Each game contributes the following:
- Dream Catcher – 10%
- Live Roulette – 10%
- Live Blackjack – 5%
Therefore, wagering is much higher than 40x. We can’t think of another example of where a casino doesn’t allow any games to contribute fully to wagering so it is unusual.
In saying that, not many sites offer a specific live casino promotion, so if that is where you prefer to play it might still be worth it.
Existing Player Promotions
We headed to the promotions tab from the main menu and were pleased to discover a further four casino bonuses. This is excellent as many casinos only have one or two. At the time of writing these offered:
- Weekly bonus + free spins
- Drop and wins
- Bonus box
- 25% reload
This is a great mix of promotions and there should be something to suit every player here. We like that there is a blend of short-term offers as well as longer ones. For example, the 25% reload offer is available every month (subject to change).
Overall, the promotions section at Casino Gods is better than most other online casinos we review.
Casino Gods Game Selection
With over 1500 games to choose from Casino Gods have a bigger casino suite than the likes of Betfair. This shows that they are a serious online casino and can cater for a wide range of players.
There are 100’s of slots, 68 jackpots, Megaways style, gameshow and more. It’s an exciting set of casino games.
It’s also easy to navigate with decent filters. There is a ‘selected for you’ section on the right-hand menu. This shows the most popular games at the time and will add your favourites as you play.
You can also filter by provider so if there is a game creator you like, you can choose to only see those. Again, this is not something every online casino does so it’s a plus.
Try Slots at Casino Gods
We also discovered a ‘try’ option for most slots. This gave us the chance to play a slot in demo mode without spending any money. These free-play options are becoming less common in UK casinos so we were happy to see this.
It gives you the chance to see if you like the style of the game before parting with any of your balance. You can also try them if your balance is zero.
At the time of writing, there are 14 different software providers. This is a solid number and includes big names in the industry, as well as some indie ones.
Having a range of providers shows that the casino is trusted amongst the industry as providers can be picky about who picks up their games. The top one’s on-site include:
These are all highly respected and bring some of the biggest games to the market such as Starburst, Hall of Gods, Book of Dead and Lightning Roulette.
We’re impressed with the providers on Casino Gods.
Live Casino at Casino Gods
There is more to the Casino Gods live casino than meets the eye Initially we thought there were around 30 games but there are over 150 which is huge.
Head to the live casino tab within the top menu open the main lobby, from here you can navigate through the filters which are handy.
Some of the thumbnails are not games, however. They are links to a specific lobby. So, if you click on the roulette lobby you are taken to a smaller window with all tables.
In this window, you’ll also see another top menu that displays all other lobbies. It’s a bit hidden but great once you find it.
All live games are provided by Evolution. They are the market leaders by some distance so it’s not a huge surprise, but many casinos do provide games by other providers which we like to see as it gives players more choice.
As far as trusted payment options go, Casino Gods rank highly. You can make a deposit quickly and easily from a range of methods.
The range is excellent, and we’re pleased to say that we didn’t encounter any issues. Withdrawal speeds are also faster than most.
The downside is that there are standard withdrawal fees. This is disappointing as most online casinos process these for free. All withdrawals are subject to a 2.49% charge with a minimum amount of £2.99. Although it’s not a huge amount we think that you should be able to deposit and withdraw for free.
Casino Gods on Mobile
There is no dedicated casino app for Casino Gods, but players can play directly from their mobile browser. No download is required and the same logins as desktop apply.
In terms of security, we were asked if we wanted to use our Face ID which we did. We always recommend doing this where possible as it adds an extra layer of security.
We loaded the site on an iPhone and were pleased to see the same sharp graphics and easy navigation. Not all games are available on mobile, however, with only 500. In saying that, 500 is still a large suite and this includes a range of live casino games.
Casino Gods Customer Service
We’re happy to see that there is a 24/7 live chat option at Casino Gods. To access this while logged in simply open the hamburger menu and you will see a support option.
We contacted support on several occasions and were greeted by a bot which quickly turned into a real agent. Each time they were both friendly and knowledgeable which is a plus. Although the response time was a little longer than we like, our questions were answered promptly.
Phone support was also an option, and we were able to send a message on a contact form. This is more channels than many online casinos which is a good mark of trust.
There is also an FAQ section. We found this to be basic, but it does answer common queries, so it is worth checking out.
Casino Gods has a traditional Greek theme that we see often in casinos, especially in slot games. This makes it familiar, and it has a great overall feel to it.
Graphics are bright and engaging, and we found registration easy. Promotions are clear enough and we were guided every step of the way.
There are enough games to keep even the pickiest person entertained and thanks to the clean menu they are easy to find.
We had an excellent experience testing Casino Gods.
Top 5 Tips at Casino Gods
The biggest improvement we’d like to see is the removal of charges for all withdrawals. It’s so uncommon for an online casino to charge a flat rate regardless of the method. We don’t come across this at other casinos and making at least some methods free of charge would be good.
Additionally, the live casino wagering is very high when you consider the game contributions. Making this more achievable would make it more attractive. It’s great to have a live casino bonus, but it doesn’t provide much value with its current terms.
Finally, a few more live casino providers would be nice. Evolution does showcase a large number of games on Casino Gods but the likes of Pragmatic Play and NetEnt would offer more variety.
We can sum up our Casino Gods review by saying that it is a solid online casino that is safe to play at.
The number of games provides entertainment for every type of player and the promotions enhance this.
With 24/7 customer support and great security in place, Casino Gods get the seal of approval.
Is Casino Gods legit?
Yes. It is owned by Genesis Global Limited. The company holds both the UK and a Maltese licence making it safe to play at.
How long do withdrawals take at Casino Gods?
Instantly to e-wallets such as PayPal. Withdrawals to debit cards can take between 1-3 working days.
Is PayPal accepted at Casino Gods?
Yes, it is. However, you cannot deposit with PayPal to claim the welcome bonus.
Is there a Casino Gods app?
No. At the time of writing, there is no dedicated app but players can enjoy the site directly from their mobile browser.