Responsible Gambling

Above all, we believe that any gambling should always be done responsibly. We want our readers to play and gamble responsibly and use the tools at their disposal to ensure this remains the case.

This page explains the features that betting sites and casinos have in place to help players stay in control at all times, as well as resources that could be of use if gambling is in danger of no longer being a fun recreational activity.

As usual, we’ve aimed to keep this page as straightforward and concise as possible, giving you the most important information without any complicated terms or jargon.

Online Betting Sites and Casinos – Responsible Gambling Measures

As part of being a licenced company, all brands operating in the UK must provide information on their responsible gambling tools and how to use them. This isn’t an optional extra, they must be available to every player.

Here’s a look at the most common measures that are available:

  • Self-Exclusion – Users can block access to their account for a long-term period, or permanently.
  • Time outs – Restrict access to a site for a set period e.g. 48 hours, 7 days or a month.
  • Deposit Limits – Put a cap on how much can be added to the account balance over the course of a day, week or month.
  • Reality Checks – Get reminders of how long you’ve been logged in or how much you’ve wagered over a particular period.
  • Know Your Customer (KYC) Checks – Online betting sites and casinos will pro-actively reach out to ensure that their players are in control and confirm their identity and source of their funds

There has also been a vast increase in the amount of responsible gambling advertising by online operators, letting players know that this is a priority for them.

Safer Gambling Week

While we’re committed to promoting responsible gambling year-round, this event is held once a year across the iGaming industry. The campaign usually runs in November and is designed to promote the tools and overall message throughout the UK and Ireland.

We are fully in support of initiatives such as Safer Gambling Week as are our partners. The website has plenty of useful information and advice for those who want to learn more.

Responsible Gambling Resources

Here a list of organisations that are actively involved in the UK and are available to anyone who feels they may have a problem with gambling.

These organisations may be able to help in different ways depending on what type of assistance you’re seeking.

Questions to Ask Yourself

If you feel you may have a problem when gambling, ask yourself the following questions.

  • Do you prefer to gamble instead of spending time with family or friends?
  • Have you or would you ever steal, lie or sell assets in order to gamble?
  • Has your gambling meant that you’ve missed important events?
  • Is betting a release from a boring or unhappy life?
  • Do you lie or have you lied about your gambling?
  • Do people tell you that you’re gambling too much?
  • Are you depressed when you lose? Is the only relief to gamble more?
  • Do you find yourself chasing losses?
  • Do you gamble more after arguments or when frustrated?
  • Does gambling make you suicidal?

If you have answered yes to any of the questions above, you may have a problem. If you suspect this is the case, or could be in the future, then contact GamCare on 0808 8020 133. All calls are confidential. Alternatively, get in touch with any of the organisations listed above.